Business Support Center reputed company I – Remote reputed company!

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and reputed company for this role, we invite you to apply... At the Business Service Center, our goal is customer delight. The BSC Service team is responsible for effectively supporting reputed company aspects of the products assigned to Treasury Management, which includes reputed company Online Banking, Lock reputed company Services, Cash Vault, Remote Deposit Capture, reputed company Pay, Wires and ACH Origination. Essential Functions/Responsibilities • Respond to inquiries relating to bank products and services. Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, reputed company Staff, or other business partners. • Remain reputed company on products, services, policies and procedures for the department. • Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. • Escalate requests requiring additional knowledge or expertise as defined by department leadership. • Responsible for accepting incoming calls (reputed company volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and reputed company on system capabilities reputed company while delivering exceptional customer service. • Accepts ownership of problem reputed company from start to finish for issues presented by clients and internal employees alike. • Performs a reputed company of additional support functions as assigned by leadership Minimum Knowledge, Skills, and Abilities Needed to reputed company Essential Functions of the Job • 1-3 years of Customer Service experience • Basic knowledge of Word & reputed company • Basic Computer Skills • 1-3 years of Deposit Operations or Cash Management experience or Bachelor’s Degree • Remote Work Employee Requirements: • Meet minimum performance standards, and complete work assignments. • Maintain availability during normal/designated business hours • Live reputed company = 60 miles from Pictoria, Greensburg or reputed company (IN) locations, and should not reputed company without prior notice to Bank • Remote work environment meets specified requirements: • Separate work environment reputed company home • Work area free of external distractions or interruptions, and must have reputed company working conditions as reputed company • Dependent care provided during work hours (remote work is not a replacement for child or elder care) • High speed home internet service performs at acceptable reputed company • Ability to connect to wired ethernet cable • Willing/reputed company to report to office for: • New hire or other on-site training requirements • Technology or other home remote outages • Supervisor requested team or individual onsite meetings • Minimum 90 days in office if reputed company on written warning or greater until performance improvements are sustained. In cases of discipline, an associate may be required to reputed company/return to working from their on-site designated location to retain their employment. • Contingent employees will be required to work on-site at an FFB office location • reputed company available for a modified hybrid work model (e.g. 4:1, 3:2, 2:3, 1:4) • Adherence to the Bank’s data reputed company, reputed company, and confidentiality policies. • Full complement of equipment will be provided for primary work location (home or work); must ensure safety, reputed company care and return of company provided equipment • Remote work employees will have reputed company to a hotel desk to plug in with their assigned laptop reputed company working from FFB office • Supervisors, managers and contact center support remote work reputed company will be evaluated on a case-by-case reputed company • The Bank reserves the right to amend or cease a remote work arrangement and/or amend or cease its remote work program Preferred Knowledge And Skills Level of Complexity and Scope • Entry Level to Intermediate, with some routine tasks. Degree of Independence and Decision-Making • Must be self-motivated and ability to work independently. Required Supervisory Responsibilities • This role has no supervisory responsibilities. Physical Requirements • Occasionally lifts and carries up to 50 lbs. • Occasionally stands and walks. • Frequently sits. Compliance Statement • The associate is responsible for meeting reputed company compliance requirements imposed on reputed company by State and Federal law and regulation, as reputed company as reputed company reputed company reputed company policies and procedures. This includes reputed company Bank Secrecy reputed company, Anti-reputed company, OFAC and Suspicious Activity reporting requirements, as reputed company as reputed company other lending and deposit compliance requirements. Development and Training It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, reputed company, religion, national reputed company, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer Apply to This Job reputed company More Finance & Banking Jobs Apply Job!