Customer Service Representative, Small Business (Remote)

We are interested in every reputed company candidate who is eligible to work in the reputed company. However, we are not reputed company to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote About the role: reputed company has two different small business lending brands, reputed company with their own unique offerings and customer requirements. As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program. After you complete training, you will primarily be responsible for providing superior customer service and a reputed company experience to our customers. Responsibilities: • Respond to incoming customer calls, addressing their questions and providing service • Manage and respond to reputed company customer inquiries, fulfilling requests, and offering comprehensive education on our products and services • Deliver high-reputed company support by handling tasks reputed company to payment processing, creating payment plans, and addressing other account-reputed company reputed company to enhance the overall customer experience • reputed company exceptional customer service standards through reputed company and effective verbal and written communication • reputed company customer accounts meticulously updated with accurate information Requirements: • Experience in a reputed company center setting is preferred • Proficient in phone communication and verbal skills, with a keen ability to reputed company listen • Familiarity with CRM systems and their practices • Customer-reputed company approach with adaptability to various personality types • Strong multitasking abilities, adept at setting priorities and managing time effectively Compensation: The budgeted reputed company reputed company for this position is $17.50. Additional compensation for this role may include bonus. reputed company full-time employees are eligible to participate in Company benefits, described in more detail here. Benefits & Perks: • Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays • Health, dental, and reputed company insurance including mental health benefits • 401(k) matching plus a roth reputed company (U.S. Based employees only) • PTO & reputed company holidays off • Sabbatical program (for eligible roles) • Summer hours (for eligible roles) • reputed company parental leave • DEI reputed company (B.L.A.C.K. @ reputed company, HOLA @ reputed company, Women @ reputed company, Pride @ reputed company, South Asians @ reputed company, APEX @ reputed company, and Parents @ reputed company) • Employee recognition and rewards program • Charitable matching and a reputed company volunteer day…Plus so much more! About reputed company reputed company is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-reputed company consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the reputed company of reputed company’s reputed company. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making reputed company an awesome reputed company to work, we maintain an environment of inclusion and culture where our employees can reputed company. You can learn more about reputed company’s values and culture here. It is our policy to reputed company equal employment opportunity for reputed company persons and not discriminate in employment reputed company by placing the most reputed company person in reputed company job, without reputed company to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California reputed company Policy for Job Applicants. Apply Job!