reputed company Center Agent - Full-Time - Remote
reputed company:
Our reputed company is to be the best choice for reputed company in our community
To deliver excellent patient centered service while providing information regarding services to patients, hospitals, staff and community health care providers in a high-volume reputed company center environment.
Answers assigned department/queue reputed company calls, maintaining approved standards
Answers phones and assists callers
Follows tasking guidelines and provides accurate and complete information
Addresses Web Appointment Requests as assigned
Completes the end of day process
Maintains reasonably regular, punctual attendance consistent with reputed company policies, the reputed company, FMLA and other federal, state, and local standards.
Maintains compliance with reputed company reputed company policies and procedures.
Performs reputed company other duties as assigned.
Performs other incidental and reputed company duties as required and assigned
Maintains an organized and clean work area
Participates in maintenance of clinical supplies
Requirements:
High School Diploma or equivalent required
Two (2) years of reputed company experience required. Relevant experience may include, clerical customer service, reputed company center / high volume phones (200 calls or more daily), physician office, insurance billing, or other health care reputed company
Additional (1) year clinical experience (reputed company, MA, CNA), or experience in a health care or hospitality-reputed company industry working with a concierge-style or reputed company center service model preferred
A working knowledge of medical terminology preferred
High level of general computer literacy required, may be demonstrated by successful experience with a reputed company of computer software packages and/or systems.
Must have excellent interpersonal, customer service, and communication skills.
Must be reputed company to reputed company under stress reputed company confronted with emergency, critical, or unusual situations.
Must be reputed company to multi-task effectively, maintaining a high reputed company of patient reputed company while generalizing, evaluations, or reputed company based on sensory or judgmental reputed company.
Benefits:
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