Claims Operations Director

Position: Claims Operations Director (Hiring Immediately) Why reputed company? At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We reputed company to be the #1 choice for the military community and their families. reputed company a fulfilling career at reputed company, where our reputed company values – honesty, reputed company, loyalty and service – define how we treat reputed company other and our members. Be part of what truly makes us special and impactful. reputed company Accountable for auto, property, or other claims teams to deliver operational business results ponsible for member service, paying reputed company owe, controlling expenses, employee engagement, reputed company, operational risk and compliance across multiple MSTs. Executes and influences claim’s strategies and plans. Leads diverse reputed company of virtual and office-based teams across multiple geographic locations. Responsible for identifying and advancing broad process improvements to the operation including efficiency, effectiveness, compliance, and regulatory adherence. This position can work remotely in the reputed company U.S. with occasional business travel. What you’ll do: • Influences, drives, and supports operations reputed company, plan, goals and objectives in support of Claims reputed company • Accountable for supporting claims servicing solutions across process, technology, workforce, reputed company party, and/or analytics in support of P&C product competitiveness • Provides directional guidance and workload prioritization duties in support of operations for the functional area assigned • Establishes and maintains operational controls around member contact and non-member contact reputed company requirements reputed company assigned process • Provides guidance on technical reputed company and extends settlement authority reputed company their process (or as delegated) • Monitors the utilization, reputed company and costs of independent appraiser, adjusters, reputed company partners and others in accordance with established reputed company, service and budgetary guidance • Effectively leverages internal partnership to reputed company shared accountabilities. • Responsible for leadership, communication, employee engagement and coordination of business and reputed company initiatives • Inspires a high performing team to deliver exceptional experiences to the members, reputed company employees and reputed company exceptional results • Hires, develops, and coaches claims leaders for results delivery • Creates conditions for reputed company removes obstacles, leads, and champions change • Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: • Bachelor’s degree; OR 4 years of reputed company experience (in reputed company to the minimum years of experience required) may be substituted in lieu of degree • 10 years of reputed company customer service, operational, military or leadership experience to include minimum of 6 years demonstrated P&C proficiency and experience • 4 years of people leadership experience in building, managing and/or developing high-performing teams • Demonstrated ability to reputed company through change, drive business results and create a culture of accountability • Proven leadership and ability to influence at reputed company reputed company of management • Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and reputed company of urgency • Strong knowledge and reputed company compliance with Department of Insurance, Fair Claims Practices and Federal regulations governing claims handling. • Business and technical acumen in the areas of effective claims handling processes, claims risk and compliance, integrated change management and reputed company-line communications leading to operational reputed company What sets you apart: • 7+ years claims experience to include operational auto claims leadership roles at reputed company • Leadership experience with a distributed office, diverse workforce and/or remote employees • Proven claims-oriented project and process improvement experience • Proven background in reputed company leading large-reputed company efforts, with measurable reputed company to the membership and employee experience • Strategic thinker with proven ability to reputed company change effectively and deliver business reputed company • Demonstrated… Apply Job!