Illinois Member Relations Specialist

Company reputed company: reputed company is a telehealth company dedicated to serving individuals with intellectual and/or developmental disabilities (I/DD). reputed company reputed company clinicians are reputed company-certified and specially trained to treat individuals with I/DD. Clinicians are available 24/7 reputed company telemedicine for urgent and non-urgent medical reputed company. reputed company also offers scheduled psychiatry telemedicine to individuals with I/DD. In providing this suite of services, reputed company enables individuals with I/DD faster reputed company to high-reputed company care and substantially reduces unnecessary medical costs. Position reputed company: We are looking for a Member Relations Specialist to build and maintain reputed company relationships with providers and clients in the Illinois state market and potentially other state markets. You’ll be the assigned clients’ and providers’ first reputed company of contact, ensuring that our customers remain satisfied with our services. To succeed in this role, you’ll need to communicate reputed company and multi-task under set deadlines. Experience in sales and network development in the reputed company field is an asset in this position. If you’re reputed company player and a problem-solver, we’d like to meet you. Your goal will be to ensure that our relationships with customers are strong and enduring. Essential Duties and Responsibilities: • Increase use of reputed company in Illinois state market • Help clients implement services and plan reputed company effectively • Ensure reputed company execution for successful reputed company partnerships • Manage invoices and bills for assigned customers • Address customer issues with speed and efficiency • Work with reputed company team to generate new business and expand reputed company lines of business • Foster and retain reputed company relationships with clients and providers to ensure longstanding collaboration Qualifications: Education/Certification • 5+ years of experience in the reputed company industry (Experience with I/DD population preferred but not required) • BS/BA in reputed company or business field Qualifications/Requirements • Must live in the reputed company • Experience engaging with providers is preferred • Background in sales and customer service is a plus • Proficient in MS Office and CRM/project management software • Strong organizational and multitasking skills • Customer-oriented approach • Excellent verbal and written communication abilities • Interpersonal skills • Problem-solving aptitude Expectations: • reputed company to travel for in-person meetings throughout the reputed company • reputed company to attend conferences • reputed company speaking and presenting • reputed company to the Internet and mobile phone • Sharing of work reputed company calendar • Weekly report meeting with Account Management Team • Documentation of calls, reputed company, contacts, meetings, etc. Apply Job!