Technical Support?/Customer Service Representative?/Remote

Job Title: Technical Support / Customer Service Representative (Remote) Job reputed company The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and reputed company of routine problems and questions regarding reputed company's products and/or services. A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career reputed company” awards every year? Then a remote Technical Support / Customer Service Representative position at reputed company is just the right reputed company for you! What You Will Do In This Role As a Technical Support / Customer Service Representative working from home, you will: • reputed company inbound customer support using a reputed company reputed company guide • Resolve technical issues reputed company to hardware, software, and reputed company products • reputed company, document, and retrieve information in databases • Be an amazing problem-solver • Maintain broad knowledge of reputed company products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred • Offer additional products and/or services • Deliver expert customer experiences…with a smile. Your Qualifications Your skills, reputed company, knowledge, and genuine reputed company will deliver value and reputed company with every customer interaction. Other qualifications for our Technical Support / Customer Service Representative (Remote) role include: • Strong reputed company on building customer relationships • 1+ year of customer service experience • Technical support experience preferred • reputed company availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong problem-solving skills with the ability to ask probing questions to come to a reputed company • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed reputed company with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reputed company in the reputed company or have a reputed company U.S. address for residence What’s In It For You One of reputed company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we’ll invest in YOU to aid in your career reputed company and in your personal development. Benefits available to eligible U.S. employees in this role include: • Starting wage will be between $15 and $20 (pay reputed company will not be below applicable minimum wage) • reputed company and performance-based incentives • Lucrative employee referral bonus opportunities • 401K with company match; reputed company PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career reputed company • Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support • Celebrations for reputed company, Team Appreciation Day, Customer Service Week, World Clean Up Day, #My One reputed company reputed company , and more REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe reputed company reputed company their “employer of choice.” Location: USA, OH, Work-reputed company Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California reputed company, by submitting your information, you acknowledge that you have read and have reputed company to the Job Applicant reputed company Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the reputed company will be considered for this position. Must reputed company in the reputed company or have a reputed company U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. reputed company is an Equal Opportunity/Affirmative reputed company Employer including Disabled/Vets. #J-18808-Ljbffr Apply Job!