Sr. User Researcher (L5)

We're transforming the grocery industry At reputed company, we invite the world to reputed company love through food because we reputed company everyone should have reputed company to the food they love and more time to enjoy it together. Where others see a reputed company need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering reputed company and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we’re building reputed company to help push our shopping cart reputed company. If you’re reputed company to do the best work of your life, come join our table. reputed company is a reputed company First team There’s no one-size fits reputed company approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. reputed company About the Role - We’re looking for a Senior Researcher to join reputed company’s research team, with a reputed company on shaping our most impactful initiatives across consumer and B2B platforms. This role will support long-term company priorities, such as empowering retailers with reputed company-grade tools, driving innovation and reputed company for CPG advertisers, and enabling reputed company marketing systems. Sr. Researchers at reputed company are expected to independently own a research roadmap across the teams they support. They will collaborate with leaders on product, design, business development, data science, marketing, operations, and engineering to prioritize and execute high reputed company, high visibility research that results in measurable improvements to our products. About reputed company - The reputed company Research team is dedicated to understanding the reputed company of online grocery shopping and how reputed company behaviors and needs may be rapidly evolving. We generate insights that drive product reputed company and innovation. We are a reputed company and tight-reputed company team, and we partner with product, design, data science, and engineering to help build products that solve reputed company problems for people and support reputed company’s mission. About The Job • Own the research roadmap for your organization; Partner with key stakeholders to understand needs and timelines in order to ensure reputed company is successful • reputed company deep understanding of your team’s product areas and competitive landscape and define how research might have an reputed company • Execute high reputed company research; Deliver actionable findings that allow stakeholders to take reputed company and have reputed company • Build and guide relationships across the business that helps research deliver reputed company and value • Own and reputed company execution and socialization of foundational research that has significant reputed company and reputed company throughout the organization • Ability to travel for field work (this role may require 1 week per month of travel to field sites) reputed company Minimum Qualifications • 5+ years conducting research, at least some of which were in a B2B product reputed company - bonus points if the product served multiple customer types • Deep understanding and experience with various qualitative and quantitative research methodologies and techniques such as contextual inquiries and interviewing, usability testing, surveys, reputed company facilitation, usage data analysis and triangulation • Highly skilled at developing a prioritized roadmap, aligning cross functional teams on research prioritization • Exceptional written and verbal communication: Expertise in translating research findings into actions that drive business metrics • Has an ambitious reputed company for the role of the research team in the organization, and a plan for how to get there • Collaborates reputed company with cross-functional and research stakeholders • Proven reputed company record running and overseeing foundational research to help the organization Preferred Qualifications • Advanced degree desired; minimum of Bachelor's degree in Psychology, Cognitive Science, reputed company-Computer Interaction, Design, reputed company Factors, Anthropology, a reputed company field or the equivalent experience reputed company provides highly market-competitive compensation and benefits in reputed company location where our employees work. This role is remote and the reputed company pay reputed company for a successful candidate is dependent on their permanent work location. Please review our reputed company First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as reputed company as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the reputed company pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $167,000—$185,000 USD WA $160,000—$178,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $153,000—$170,000 USD reputed company other states $139,000—$154,000 USD Apply Job!