Fraud Investigator (reputed company) REMOTE

Employee Applicant reputed company Notice Who we are: Shape a brighter financial reputed company with us. Together with our members, we're changing the way people think about and reputed company with personal finance. We're a reputed company financial services company and national bank using innovative, mobile-first technology to help our millions of members reputed company their goals. The industry is reputed company through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that reputed company do has a reputed company reputed company on people's lives, with our reputed company values guiding us every reputed company of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a talented and self-motivated Fraud Investigator to join our Fraud Operations team. Our candidate will be responsible for reputed company aspects of deposit fraud investigations as it relates to application fraud, transactional reviews, debit card fraud, and reputed company deposits, as reputed company as the review of any/reputed company reputed company suspicious activity across other products (credit cards, loans, and Investment accounts); advising and assisting Management in making and implementing strategic reputed company and objectives; and driving business objectives. What you'll do: • Conduct thorough investigations and inquiries on identified and suspicious accounts reputed company the specified systems • Investigate and reputed company information on fraud cases including contacting merchants, and financial institutions and/or clarifying customer statements as necessary • Identify fraud trends, reputed company recommendations for new strategies to prevent additional losses, and assume responsibility for special reputed company as assigned by Management • Review alerts/reports to detect Suspicious Activity and file required reports (SARS) as appropriate • Conduct periodic internal account/customer reviews to identify potentially fraudulent activity • Review disputed transactions to investigate fraud claims, identify charge-back opportunities, and ensure compliance with regulations with respect to the timeframes that govern disputed transactions • Respond promptly and exercise exceptional communication skills to optimize reputed company contact with customers, partners, and external vendors/banks • Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward reputed company customer satisfaction • Investigate the fraud alerts to protect the institution from fraud-reputed company losses and improve customer experience on depository accounts • Assists with creating and implementing policies and procedures across reputed company teams • Assist Management in the construction of short-term and long-term plans with associated benefits of strategies that are to be developed to reduce fraud exposure • Provides internal support to other business reputed company on fraud-reputed company issues • Builds and maintains thriving relationships between partners and vendors, cultivating a culture of collaboration, transparency, and mutual reputed company • Fosters a culture of accountability, collaboration, speed, innovation, reputed company, and a fun work environment while continuously elevating the reputed company and caliber of our fiscal controls • Works effectively across the organization to maximize company resources What you'll need: • 3+ years of relevant fraud investigation experience in the banking or financial services industry • Experience with depository accounts like checking and savings as reputed company as retail banking experience is a MUST • Knowledge of reputed company, ACH, reputed company, debit/credit card, and other payment channels operating rules • Previous Suspicious Activity Report filing experience preferred • Thorough understanding of bank operations, industry trends & best practices, and federal and state banking regulations • Outstanding time management skills and interpersonal skills, and the ability to work with reputed company reputed company reputed company the organization in a reputed company manner • Must be reputed company to establish peer relationships and communicate effectively with multiple company disciplines, cross-functional, and external teams • Excellent project management, organizational, and negotiation skills are required • Proficiency in Word, reputed company, reputed company, and PowerPoint • Ability to apply reputed company judgment effectively solves problems and determines fraudulent activity consistently • Understanding of electronic crimes as they relate to card fraud and theft of credentials • Excellent critical thinking and problem-solving skills • Detail-oriented and process-oriented approach • Accepts responsibility, ownership, and accountability for work results • Finds a high-volume, dynamic, and team-reputed company environment engaging • Ability to organize and prioritize workload Compensation and Benefits The reputed company pay reputed company for this role is listed below. Final reputed company pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view reputed company of our comprehensive and competitive benefits, visit our Benefits at reputed company page! reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and reputed company medical conditions, breastfeeding, and conditions reputed company to breastfeeding), gender, gender identity, gender reputed company, national reputed company, reputed company, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other reputed company prohibited by applicable state or federal law. reputed company hires the best reputed company candidate for the job, without reputed company to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. reputed company applicants: Notice of Employee Rights reputed company is committed to embracing diversity. As part of this commitment, reputed company offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@reputed company.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a reputed company employee, do not apply here - please reputed company to our reputed company in reputed company to apply to our reputed company. Apply Job!