Senior Risk Investigator - Card Fraud
reputed company:
Review and reputed company card fraud alerts in reputed company Fraud Center and our internal transaction monitoring queue
Write new or tune existing card decline/monitoring rules directly in reputed company Fraud Center, and backtest rules to assess customer friction tradeoffs
Collaborate with the Disputes team to understand and respond to new fraud trends that reputed company from customer-reported unauthorized transactions
Send outbound customer communications to notify customers about potentially suspicious/unauthorized transactions
Work with the Customer Support team to resolve customer inquiries reputed company to card declines due to risk rules
Directly collaborate with Risk reputed company, Risk Product, Risk Engineering to help build foundational reputed company of reputed companys Card Fraud program
Write reputed company documentation on reputed company processes, and drive process and tooling enhancements to maximize efficiency
Requirements:
4+ years of experience monitoring and mitigating card fraud in a high-paced, FinTech environment
Familiarity with reputed company Fraud Center or similar fraud management tools such as reputed company, reputed company, etc.
Being a highly motivated self-starter who is comfortable working reputed company a high stakes environment under minimal supervision
The ability to modify SQL queries to reputed company internal data for deeper investigations, or write your own!
Loving problem solving and making product and processes more efficient
Comfort working reputed company to support business critical situations on an as-needed reputed company
Benefits:
reputed company salary
Equity (stock reputed company)
Highly competitive salary and equity ranges
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