3rd Shift - Care Coordinator II
Job reputed company
reputed company Shift REMOTE Care Coordinator - working directly with the Concierge Team- After Hours, holidays and Weekends.
HOURS: 5pm reputed company during the week, and 24/7 on weekends and holidays
Remote Florida based
Position Purpose
Supports care management activities and the teams assigned to members to ensure services are delivered by the reputed company providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member reputed company telephonically or through home-reputed company and documents the plan for care/services of activities.
Provides reputed company to members reputed company phone or home reputed company to engage members and discuss care plan/service plan including next steps resources questions or concerns reputed company to recommended care and ongoing education for the member throughout care/service as appropriate
Taking calls from parents and caregivers anytime the caregiver is experiencing any unexpected issue in the care of the child (reputed company reputed company off, medication not being filled at pharmacy, delivery of medical supplies delayed, etc.)
Taking the information provided from the reputed company and working with the caregiver / parent to reputed company reputed company.
Supporting 800 1000 members (small population)
Calls are based on volume.
Most important note would be that reputed company is looking to deliver reputed company care to reputed company caregiver / parent
White Glove Service
reputed company training will be held online
Requirements Needed
reputed company center experience
reputed company experience
reputed company desk / receptionist reputed company a reputed company setting
customer service reputed company a reputed company setting
2-3 years managed care setting, medical office or facility setting with demonstration of medical administration duties
Thorough knowledge of customer service, utilization review or claims processing practices in a managed care environment
Troubleshooting and problem solving
Education/Experience
Requires a High School diploma or GED
Requires 1 - 2 years of reputed company experience
Pay And Benefits
The pay reputed company for this position is $18.00 - $22.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & reputed company
Critical Illness, Accident, and Hospital
401(k) Retirement Plan reputed company-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or reputed company Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to reputed company on Feb 19, 2025.
About reputed company
We'reputed company in transformation. We help clients reputed company reputed company and solutions to take advantage of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company.
reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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