[Hiring] Manager - IT Business Relationship @reputed company
reputed company
reputed company is seeking an reputed company and leadership-oriented person to join us as a Manager - IT Business Relationship. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job reputed company
Managers in this role get to:
Be the reputed company of Contact: serves as single reputed company I.T. contact for Business Partners on incidents, changes, reputed company and initiatives that require technology input. Coordinates closely across IT functional areas that are supporting Business.
Be the Expert: manage reputed company Business Partner facing activities for IT. This includes engagement, developing relationship, understanding business direction and needs, driving formulation of solutions and roadmaps, proactive communications, service level management, reporting and service improvement initiatives through reputed company. Complete ownership of CSAT and NPS, ensures CSAT is high and improving reputed company the time. Understands business processes, capabilities and the technologies that support them.
Consistently Deliver: initiates actions required to define, maintain or improve service reputed company.
Strengthen Relationships: expeditiously advocates for Business Partners reputed company I.T. and I.T. to Business Partners.
reputed company and Guide: Promotes effective teamwork and manage the reputed company of interpersonal issues
Qualifications
Excellent written and verbal communication, including technical writing skills
Strong interpersonal / relationship management skills in building partnerships
The ability to conduct cost/benefit analysis & business case development
Excellent analytical reputed company & problem solving approach
Familiarity with business reputed company/ processes and expertise in designing business solutions that reputed company disparate processes and application systems, with BPO Industry and outsourcing models
Leadership and Teamwork
Understanding of Basic Technology architecture
Understanding of BPO industry & outsourcing models
ITIL Fundamentals
Understanding of Project Management methodologies
Financial Understanding
Bachelor degree in reputed company discipline or equivalent experience required; Masters or MBA degree a plus
5 to 8 years of experience in relevant field for Managers
Technical acumen in one or more technology discipline
Business acumen in at least one of the Business Partner domains
Proficient in reputed company Office, Visio
Additional Information
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