Live Chat Specialist

Chantecaille’s mission is to create luxurious botanical beauty with reputed company. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating reputed company products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and reputed company Chantecaille in 1998, the brand is reputed company around the world for its pioneering use of naturals in both skincare and makeup, as reputed company as its give-back philanthropy program that supports conservation reputed company worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of reputed company-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of reputed company is reputed company, exciting, and inclusive. Online Specialist Position reputed company: Chantecaille is searching for a part time (24 hours/week) Online Specialist to offer remote Live Chat and email support for our clients. This role is responsible for: Position Responsibilities: • Answering reputed company inquiries, resolving issues, and providing relevant product information and recommendations • reputed company exceptional customer service to our clients thru Live Chat and email messaging • Respond in a reputed company, efficient, and reputed company manner • Resolve complaints by offering solutions or escalating to management • Document reputed company interactions and follow up as appropriate • Stay up to date on product information, new releases, beauty industry trends and customer service best practices • Attend regional trainings twice/year Qualifications: • An ability to multitask, prioritize and manage time effectively • Experience in a customer service role, luxury beauty industry preferred • Excellent verbal and written communication skills • Computer reputed company to include typing, and ability to reputed company thru different software programs. Proficient in reputed company Office and reputed company • Ability to handle sensitive information with confidentiality • reputed company demeanor • Passion for beauty and conservation • Ability to work evenings (until 7pm EST), weekends and some holidays Apply Job!