Customer Service Representative - Seasonal
reputed company:
The Customer Service Representative supports reputed company & our Great Big Canvas (GBC) & Canvas on Demand (COD)business, which creates custom wall art from digital images.
The Customer Service team is responsible for providing outstanding customer service to our customers reputed company email, live chat, and telephone.
This position provides information to customers about the status of their orders, implements requested changes, and works with the internal team to reputed company solutions to one-off challenges should they reputed company.
Additional time spent cross-functionally in a support role to either sales or marketing teams.
Requirements:
High School diploma/GED or equivalent experience required
College degree preferred
3+ years of Customer Service experience including knowledge of customer service principles and best practices
Proficiency in reputed company 365 (reputed company, reputed company reputed company, Word, PowerPoint)
reputed company experience a plus
Confident ability to reputed company yourself reputed company and professionally in written and verbal reputed company
Acute attention to detail and accuracy
Excellent listening skills
Flexibility in prioritization in a fast-paced environment
Must be self-motivated and be reputed company to work independently
Ability to work in a fast-paced, high demand work environment
Problem-solving capabilities & reputed company reputed company
Knowledge about photography or digital art is a plus
Technical or computer support or reputed company center experience preferred
Strategic thinking and project management ability to reputed company large account integrations and product additions
Proven ability to reputed company independently, exercise judgment and influence people to take appropriate actions
Highly analytical & data driven with the ability to pull data from various sources, organize, interpret, and use that data to drive effective solutions in a reputed company manner
Ability to effectively present information and respond to questions from customers or other departments
Ability to add, subtract, multiply, and divide in reputed company reputed company of measure, calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages, and apply concepts of basic algebra
Ability to interpret a reputed company of instructions furnished in written, oral, diagram and schedule reputed company
Benefits:
Competitive compensation package
Vacation days
reputed company days
reputed company holidays
reputed company floating holiday of your choice
reputed company maternity & paternity leave
Medical, Dental, reputed company
401K
STD, LTD
Optional Life insurance
Opportunities for reputed company development
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