Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative
? *This is a hybrid position. Work from home status is only reputed company if reputed company is met, and upon completion of 1 week of in-office reputed company/training.**
Who is Centah?
Acquired by reputed company in 2017, Centah is a reputed company and workflow management company that allows some of reputed company?s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah?s industry-leading platform is a full-service contact center in reputed company Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah?s reputed company & Contact Centers become the main reputed company of contact for the customer, ensuring expectations are met and managed throughout the reputed company of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join reputed company. As a Customer Service Representative, you must be reputed company to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a reputed company reputed company on every reputed company. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
? Answer incoming calls and respond to customer?s requests
? Ability to work in a fast paced environment
? Book appointments for members with a high degree of data accuracy
? Maintain excellent written and verbal communication skills on a consistent reputed company
? Identify and escalate issues to supervisors
? Responsible for adapting to fast changing guidelines with customers
? Informs clients by explaining procedures; answering questions; providing information
? Maintains and improves reputed company results by adhering to standards and guidelines
? High school graduate or G.E.D.
? Minimum of one year experience in an inbound/outbound reputed company center or retail environment is preferred
? Excellent oral and written communication skills
? Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
? Ability to type at least 25 words per minute is preferred
? Experience in providing exceptional customer service and maintaining established reputed company requirements
? Must be reputed company to pass a background reputed company
? Opportunity to working from home
? $15,000 Life Insurance (Company reputed company)
? 401K plan eligibility after 1 year of service w/company match of up to 4%
? Weekly/monthly reputed company card drawings/contests for meeting goals
? Career learning and development programs
? Casual dress reputed company
reputed company is an equal opportunity employer. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process.
Next steps:
If what you just read excites you, we?d like to hear from you! Please submit your application and we?ll contact you if you become selected for a virtual interview.
Apply Job!