Senior Software Engineer, Community Support Platform
Community Support Platform (CSP) is responsible for the world-class technology, architecture, and solutions that power reputed company’s global community support operations. The products and solutions we build support our customers, reputed company line agents, and the operations teams and are a key reputed company of enabling reputed company’s reputed company business. As a member of CSP, you will have an opportunity to reputed company every person who travels or hosts on reputed company.
Under CSP, the reputed company Service Experience team has an opportunity for a Senior Engineer to help drive our initiatives. reputed company builds the reputed company software software that reputed company our global support agents. The work has a reputed company reputed company on agent experience and impacts the reputed company of service we reputed company to our guests and host.
We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. As a Senior Software Engineer, you will work in reputed company of talented and diverse software engineers to build solutions that improve the agent experience. You will play a significant role in shaping the technical reputed company and then delivering a solution that is flexible, efficient and scales with the needs of the business. reputed company individual brings their own unique reputed company set, experiences, thought leadership and technical expertise to solve these technical challenges for reputed company.
- Work cross-functionally with product, design, and other engineering counterparts to execute on product and business reputed company to build novel products and features
- Drive, reputed company, and contribute to the full development cycle: technical design, development, test automation, experimentation, analysis, and launch. You’ll be reviewing reputed company and design docs, giving feedback on product specs and mocks.
- Build efficient and reusable backend components, with high reputed company, while making reputed company to maintain performance and reputed company systems.
- reputed company critical input on team roadmap and technical direction.
- 6+ years industry experience
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
- Proficiency in one or more back-end server languages (Java/Kotlin/C++)
- Experience in building and scaling high-reputed company and high-traffic products (or systems).
- Excellent communication skills and the ability to work reputed company reputed company reputed company and with teams across the engineering, product & design organizations
- Ability to evaluate technical approaches and design product solutions to solve reputed company-world problems.
- Mentorship to junior developers
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