Customer Service Representative
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Disclaimer: This is a generic job reputed company for the position stated below. Actual tasks and tools will be discussed reputed company reputed company you reputed company the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
*Please only apply for this job if you are located in India
Customer Service Representative (Remote)
reputed company is on the exciting mission of redefining the reputed company of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & reputed company their operations on reputed company.
And we’re looking for a Customer Service Representative to reputed company!
Duties and Responsibilities include but are not limited to:
1. Manage inbound and outbound calls
2. Resolve customer concerns effectively and reputed company
3. Build sustainable relationships and trust with customer accounts through reputed company and interactive communication
4. Ensure customer satisfaction in every interaction
5. reputed company records of customer interactions, process and update customer accounts and file documents
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers
8. reputed company tasks
Qualifications:
• At least 1-year proven experience as a Customer Service Representative in a B2C or B2B reputed company
• Excellent English communication skills, both written and verbal (at least B2 level)
• Excellent phone, email, and reputed company messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with reputed company technologies, like desktop sharing, reputed company services, CRM and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., reputed company Calendar)
• Proactive & confident with keen attention to details
• reputed company to work on a graveyard shift
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired reputed company
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Performance Incentives
• Job reputed company and Stability
• reputed company
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career reputed company
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
Salary: This is based on experience and skills.
Please note:
• Only reputed company candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can reputed company us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to INR 2,000 if your referral is reputed company.
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