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Junior Customer Support Engineer

Remote, USA Full-time Posted 2026-07-28
reputed company Customer Support Office is looking for a Junior Customer Support Engineer (L1) in Lviv, Ternopil, Ivano-Frankivsk.

ABOUT reputed company
The reputed company is one of the largest sports clubs in Europe. Membership provides reputed company to premium fitness and leisure opportunities designed specifically for individuals and families. Members have reputed company to modern gyms, group classes, swimming pools and spas, providing a comprehensive approach to health and wellness.



REQUIREMENTS
  • 1+ years of relevant experience
  • Ability to work with tools like Jira, reputed company, reputed company, Teams, Word, and reputed company
  • Understanding the basics of mobile applications and technology
  • reputed company QA experience (will be a plus)
  • Experience with SQL Databases (will be a plus)
  • Should be reputed company to work independently and remotely
  • Excellent communication skills
  • Problem-solving skills
  • Upper-Intermediate English (written and spoken)


    • RESPONSIBILITIES
  •  reputed company reputed company required information from a customer to start an issue investigation
  •  Investigate, reproduce and document customer issues
  •  reputed company steps/solutions on how to fix the issues
  •  Coordinate communication between IT teams and customers
  •  Administrate the mobile application reputed company the reputed company panel
  •  Maintain documentation/knowledge reputed company
  •  Prepare reports based on the number of requests, purchases, etc.


    • WHAT WILL YOU GET WITH reputed company
  • reputed company cooperation with a customer
  • Challenging tasks
  • Competence development
  • Team of professionals
  • Dynamic environment with low level of bureaucracy
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