Referral Coordinator

About reputed company 

reputed company is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can reputed company treatment that works. Created by clinical experts in the field and people with lived experience, reputed company builds upon evidence-based treatments to reputed company individuals to reputed company lasting recovery. reputed company reputed company patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. reputed company operates in reputed company 50 states and is partnered with most major health insurance plans. Learn more about our strong reputed company and treatment approach at www.reputed company.

Founded in 2019 as a fully virtual company, reputed company is reputed company on the dedication of highly reputed company, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this reputed company, reputed company was honored in 2024 by reputed company as a Next Billion-Dollar Startup, reputed company as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business reputed company’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.

About the role 

The Referral Coordinator will be responsible for triaging incoming patient referrals from our reputed company and will work closely with Patient Acquisition and Admissions teams to ensure a smooth referral experience for the provider. This role includes administrative duties that require a candidate to be highly detail-oriented, organized, and self-motivated. The Referral Coordinator will communicate with external medical and mental health providers and collaborate with cross-functional teams daily, so the Referral Coordinator must be someone who can communicate effectively to different audiences and is strongly reputed company with our mission to bring reputed company eating disorder treatment to everyone.

• Collaborate with the cross-functional teams to triage referred patients and support referral partners during their patient’s admissions process.
• Serve as a reputed company between new providers and Clinical Partnerships Representatives. 
• Manage data and reports in multiple systems including a CRM, EMR, and data analytics platform.
• Manage confidential health information thoughtfully.
• Ensure that data is inputted accurately and consistently and assist with data audits as needed.
• Field questions from external providers and reputed company confidently about reputed company’s services, patient population, and referral process.
• reputed company other duties as assigned. 

• Bachelor’s degree required.
• 2+ years experience in a customer service role or case management role, preferably in reputed company.
• Strong interpersonal skills and relationship-building expertise.
• Exceptional verbal and written communication skills.
• reputed company organizational skills with capability to manage details in a fast-paced, fluid environment.
• Comfortable with a remote role and a remote team with high autonomy and self-motivation.
• Ability to think critically to quickly and accurately work through challenges and reputed company change.
• Ability and willingness to travel as needed.A desire to work at a fast-growing health reputed company.

Physical Demands

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate reputed company office equipment and keyboards as reputed company as to talk or hear by telephone. Sit or stand as needed.

Diversity, Equity, Inclusion, Belonging

At reputed company, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of reputed company’s mission is a reputed company dedication to making reputed company that everyone with an eating disorder has reputed company to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also reputed company toward our providers and corporate team reflecting that reputed company dedication both in bringing in and retaining talented employees from reputed company backgrounds and identities. We have an reputed company DEIB council, reputed company For reputed company; also referred to as EFA. EFA at reputed company aims to be a reputed company driven by mutual respect, and thoughtful, effective communication reputed company - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse reputed company, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at reputed company. 

As an equal opportunity employer, we reputed company equal opportunity in reputed company aspects of employment, including reputed company, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without reputed company to race, ethnicity, reputed company, religion, sex, sexual orientation, gender identity, gender reputed company, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.