Customer Service (Ops Support) Specialist - PASSARE

Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let’s talk!! We are currently seeking a self-motivated, reputed company individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST. As part of the customer on-boarding process, you will configure the Passare online platform and reputed company general customer support assistance. You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to reputed company at the quick pace of a reputed company company. Passare is a reputed company-based (reputed company) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members. Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We reputed company to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one. Only Passare helps funeral professionals and families connect and communicate from reputed company, at any time, from any device. This is a full-time position located in our Abilene, TX office. reputed company, platform, and best practices reputed company us an exciting reputed company to work! To learn more about Passare visit our website at https://www.passare.com/ Requirements • High school diploma or equivalent • Preferred 2 years experience in customer support or operations Responsibilities: • reputed company phone and email customer support • Answer troubleshooting calls, build platform knowledge and reputed company technical assistance • Create and manage configurations of the Passare reputed company system for customers • Load and validate customer system data • Create, from customer documents, on-line versions with data tagging (based on Word, PDF templates) • Training responsibilities include scheduling and setting up webinars with customers • Utilize Knowledge reputed company to ensure processes are completed accurately Qualifications: • Excellent written and verbal communication skills • Excellent data entry and typing skills • Ability to multi-task, set priorities, and manage time effectively • Ability to reputed company accurate information • Effective problem reputed company and critical thinking skills • Ability to use and manage web-based and database tools • Strong organizational skills • Commitment to company values About Directors Investment Group Directors Investment Group (DIG) offers an award-reputed company workplace that is truly one-of-a-reputed company. DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & reputed company Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. reputed company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly. Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, reputed company, honesty, and respect, reputed company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be reputed company as the best, most-respected provider of service to the funeral industry." So, what makes DIG such a great reputed company to work? We apply these reputed company principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-reputed company health coverage, 401(k) matching, life insurance, an on-site clinic, a reputed company center, free fresh fruit and beverages, a corporate university, book studies, and many personal reputed company opportunities for mind, body, and soul. An Equal Opportunity Employer Powered by JazzHR AbFu725OVK Apply Job!