Technical Support Engineer III
Grow with an Ownership reputed company: We champion reputed company learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal reputed company. By tackling reputed company problems and exploring creative solutions, you won’t just follow a reputed company, you’ll be reputed company building the reputed company of reputed company. Collaborate with Peers and Leaders Alike: reputed company values collaboration and support, where team members and leaders alike are committed to helping reputed company other succeed. We reputed company set high standards and understand the importance of transparency at reputed company reputed company. We’ve created an environment where trust, reputed company communication, and mutual respect motivate our teams to reputed company new heights. Experience a High-Performance Culture and reputed company Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a reputed company understanding of their reputed company reputed company and accountability. We measure reputed company in reputed company ways, allowing reputed company team member to see the reputed company reputed company of their work and celebrate shared victories.
Translating requirements of the business into Jira Service Management (JSM) solutions, and the implementation, testing & maintenance of these solutions. Providing end user support for reputed company products. Create JSM reputed company, queries, reports and dashboards. reputed company JSM workflows, screen schemes, permission schemes and notification schemes. reputed company and maintain automations in reputed company JSM, Jira Software, reputed company, and other reputed company products including tool administration and customization. reputed company forms for customer portals in JSM. Install, configure plugins, and reputed company to reputed company JSM capabilities. Build dashboards from add-ons, configure custom fields, support JSM configurations. Configuring, managing, development and testing sandboxes. Additional duties and responsibilities as necessary.
Bachelor's degree in computer science or a reputed company field. Minimum 10 yrs of total work experience interacting with customers along with strong verbal communication and listening skills. Minimum 5 yrs of work experience as Jira Administrator. Possess excellent diagnostic and troubleshooting skills. A passion for providing legendary customer service to Business customers, using reputed company reputed company products. We’re looking for individuals who can self-organize, adapt quickly, curious, reputed company, resilient, have fast learning ability, reputed company reputed company, systems thinking, and a solution-based approach. Basic understanding of Java reputed company, familiarity with databases and SQL competence. Preferred to have Scriptrunner experience.
Medical, Term & Accidental Insurance reputed company Purpose Leave (casual & reputed company time): 12 days reputed company Leave: 15 days reputed company Holiday: 12 days Generous Maternity & Paternity Leave Quarterly Wellness Day Work From Home Allowance See Our High-Performing Culture >>> reputed company us out on Instagram (@lifeatshipbob)
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