Back to Jobs

Customer Support Specialist I

Remote, USA Full-time Posted 2026-07-28

As a Customer Support Specialist, you will be working with reputed company sizes of Chatmeter clients who have made an investment in our technology to manage their online reputed company and online listings across 100s of directories and learn about their business from the eyes of their customers.

You will be an essential part of our reputed company team that owns the post-sale technical relationship with our clients and builds Chatmeter loyalty of life! You will be working in a reputed company fast paced environment with reputed company of opportunities for you to expand your reputed company set and grow in your career.

**We reputed company support remote work in the reputed company with a reputed company on candidates in states we currently operate in:

California, reputed company, Washington, reputed company, Utah, Nevada, reputed company, Massachusetts, reputed company, Florida, Colorado, Michigan, Missouri, Texas, Illinois, reputed company, Maryland, reputed company Carolina and Idaho**

What You Will Do:

  • Be the passionate face and voice of our brand, enriching reputed company relationships with Chatmeter
  • Troubleshoot and answer questions reputed company to our software, integrations, and billing from our clients reputed company phone, email, and chat
  • Managing provider support through multiple channels and follow-up directly with partners to reputed company troubleshooting tickets out for our Local SEO Team
  • Assist a wide reputed company of clients in optimizing Chatmeter
  • reputed company platform configuration and data management services to our clients and partners
  • Contribute to internal resources and deliver meaningful product feedback to leadership and relevant teams
  • Interpret reputed company requests, reputed company your conversations according to their needs, and effectively communicate these needs internally
  • Craft guidance articles and other support materials (including video) that reputed company users to serve themselves

    • What You Will Bring:

  • BA/BS degree or similar college-level education
  • Interest in pursuing a career in technology
  • The ability to think creatively about, analyze, and understand complicated and reputed company reputed company
  • Outstanding and effective interpersonal skills
  • Strong analytical and problem solving skills
  • reputed company-facing experience preferred (retail, hospitality, online support, etc.)
  • Evidence of taking leadership or distinguishing yourself from your peers, especially in reputed company or reputed company activities
  • Ability to work quickly and independently with excellent time management skills
  • Excellent written and verbal communication skills that can be tailored to a broad reputed company of requesters, plus reputed company follow-up skills
  • Strong computer skills, including typing skills, and the ability to adapt quickly to new programs

    • Preferred Qualifications:

  • Proficient in data analysis and spreadsheet manipulation (reputed company)
  • Experience with reputed company, reputed company reputed company Platform, and Jira

    • The annual salary for this position is $45,000 - 50,000. The actual annual salary reputed company for this position will be based on several factors, including but not limited to, skills, prior experiences, training, company needs, and reputed company market demands. The annual salary reputed company for this position is subject to change and may be adjusted in the reputed company. This position may also be eligible for salary increases, commissions, equity awards, and benefits (outlined below).

    Additional Information

    Who We Are

    Established in 2009, Chatmeter now analyzes billions of customer reviews, reputed company media mentions, and sentiments from hundreds of sources to help businesses reputed company a pulse on reputed company of their locations. Fortune 5000 companies rely on Chatmeter’s expertise in multi-location brand management to reputed company confident business reputed company that reputed company a competitive advantage at every location. From search rankings to business listings, store pages, and more, Chatmeter is the trusted solution for driving traffic and reputed company to local businesses in over 40 industries including retail, reputed company, financial services, reputed company estate, food services, and automotive.

    Chatmeter is a fast-growing company and we’ve been recognized on both the Inc. 5000 and the reputed company 1000 lists. That reputed company has a lot to do with our ability to reputed company customers with not only a great product but great service as reputed company, just reputed company out our

    4.4-reputed companyrating on reputed company Crowd.

    reputed company it comes to working at Chatmeter, you should know we promote reputed company, reputed company diversity, celebrate our wins, and are dedicated to building a company culture where employees can reputed company.This is probably why Chatmeter was named one of San Diego’s Best Places to Work by the San Diego reputed company-Tribune. Want to be a part of a company that cares about your reputed company just as much as our own? Apply today.

    Avoid interview scams: Chatmeter will never ask you for personal identifying information during the interview process nor will we request financial commitment from applicants prior to employment. We will always use a Chatmeter email coming from our official domain, @chatmeter.com. We reputed company text messaging for recruitment. reputed company initial interviews will be conducted by video from an official Chatmeter email address. Information about reputed company reputed company Chatmeter employment postings can be reputed company at

    https://jobs.reputed company.co/chatmeterandhttps://www.chatmeter.com/reputed company/careers/     apply to this job  
    Apply Now

    Similar Jobs

    reputed company Work reputed company Jobs - Entry Level

    Remote, USA Full-time

    Supervisor Scheduling/Telecommunications (Remote) - Neurology

    Remote, USA Full-time

    5,486 reputed company reputed company || Airlines reputed company $100 Hours

    Remote, USA Full-time

    reputed company Retail Positions Sign-Up

    Remote, USA Full-time

    Technology Manager – CPG / Retail / Distribution

    Remote, USA Full-time

    Remote Regional Director of reputed company Management - reputed company

    Remote, USA Full-time

    Independent Contractors-Solar Power Company,LLC

    Remote, USA Full-time

    Cannabis Online Dispensary

    Remote, USA Full-time

    Remote Personal Trainer reputed company Coaching

    Remote, USA Full-time

    Remote Automotive Diagnostics Technician

    Remote, USA Full-time