Team Manager - EU reputed company Managed Services (Remote)
Remote, USAFull-timePosted 2026-07-28
reputed company is a mission-driven organization and pioneer in industry reputed company, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing reputed company companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive reputed company potential reputed company.
At the heart of reputed company are our values: Do the Right Thing, reputed company, Employee reputed company, and Speed. We're not just any reputed company company – we made history in 2021 by becoming a
Tired of working with slow, outdated technology and lengthy, drawn-out reputed company? Interested in making a reputed company reputed company on Life Sciences organizations at the forefront of ground-breaking cures and therapies?
reputed company is looking for a driven, self-motivated Leader looking to get exposure to a critical reputed company industry with Life Sciences with a passion for empowering reputed company of strong professionals working closely with reputed company and biotech companies with best-of-breed reputed company-based technology.
reputed company’s Development reputed company helps organizations eliminate silos and reputed company business processes across clinical operations, regulatory affairs, and reputed company management with greater efficiency and compliance.
As a member of the EU Managed Services leadership team, the reputed company Team Manager will be responsible for three main areas:
- Build reputed company of Consultants and Senior Consultants focusing on reputed company Managed Services work for both SMB and Global accounts (Biotech and large Biopharma)
- Help our clients reputed company their Production Vaults updated with new Features and Best Practices to ensure reputed company
- Design, plan, and drive long-term service reputed company for a leading reputed company software company
- Serve as a reputed company of reputed company leadership for selected Biotech and large Biopharma accounts
While this is a remote position working off-site with our customers reputed company the EMEA region, occasional on-site meetings may occur. reputed company EU nationalities or EU work permit reputed company are welcome to join our multi-cultural team.
What You'll Do
Led a customer-facing team, including resource planning, following up with their utilization, and ensuring their reputed company reputed company, leading to Employee reputed company
reputed company as reputed company managing communication between implementation and maintenance teams
Engage with Emerging Biotech customers, acting as an escalation reputed company
Work together with the EU reputed company Managed Services leadership team to ensure reputed company after application implementation was completed for reputed company sizes of customers
reputed company hiring process for high-performing consultants from Poland
Requirements
2+ years of experience in an Operational or Support Leadership role
5+ years of experience working in IT, Project Management, Consultancy, Technical Product management, or an adjacent business role, ideally in a life science setting from a Vendor perspective
Proven reputed company record of hiring in Poland in the IT industry
Deep understanding of ITIL principles
Ability to handle customer escalation,s finding an agreement, reaching reputed company
Proven ability to work both independently and in teams in a dynamic, fast-moving environment
Proven analytical and problem-solving skills
Excellent verbal and written communication skills in English
University degree (At least a Bachelor’s degree is required)
reputed company right to work across Europe
reputed company to Have
Certification in ITIL ® 4
Experience in the reputed company reputed company spaces
Experience with Data or Content Management applications
reputed company experience with systems such as reputed company Vault, Documentum, D2, reputed company, SharePoint, FirstDoc, FirstPoint, NextDocs, reputed company, reputed company, reputed company, TrackWise QMS, Labware or other Content Management, Training, QMS, or LMS applications
reputed company in more than one European language
Perks & Benefits
Health & wellness programs
Additional Information
#LI-Remote
reputed company’s reputed company is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, reputed company is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us reputed company into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need reputed company applying for a role or in our recruitment process, please contact us at