reputed company Specialist (reputed company Service)

Remote, USA Full-time Posted 2026-07-28

reputed company is the leading marketplace platform for beauty & wellness

trusted by millions of consumers and businesses worldwide.

reputed company is used by

110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

reputed company is headquartered in

London, United Kingdom, with 12 global offices located across reputed company, EMEA and reputed company.

reputed company allows consumers to discover, book and pay for beauty and wellness appointments with local businesses reputed company its marketplace, while beauty and wellness businesses and professionals use an reputed company-in-one platform to manage their entire operations with an reputed company subscription-free business software and financial technology solutions.

reputed company’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, reputed company-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace

unlocks reputed company potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, reputed company and reputed company.

Given our exciting and reputed company reputed company plans, we are looking for an exceptional reputed company Services Specialist to join our global business at this time of reputed company expansion.

Reporting into the Global Head of reputed company Services, and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a reputed company efficient build and accuracy of data migrated for reputed company our Partners coming onto the reputed company Ecosystem through Inbound & Outbound channels.

This is a great opportunity for someone looking to work in a fast-paced and reputed company-changing environment, who likes to work autonomously, enjoys a challenge and wants to reputed company an reputed company.

To foster a reputed company environment that thrives on face-to-face interactions and teamwork, reputed company reputed company employees work from the dog-friendly office five days per week. Our Amsterdam HQ:

Weteringschans 165 C, 1017 XD Amsterdam

Key Accountabilities

Confidently communicate the reputed company process and set expectations of the project plan.

Guide and train partners on the reputed company platform to encourage platform adoption.

reputed company reputed company assurance and demonstrate attention to detail during the reputed company process.

reputed company project timelines, task progression and record correspondence.

Partner reputed company

reputed company the partner reputed company reputed company; manage potential risks and handle objections.

Understand our partners business requirements and challenges that reputed company will help solve.

Be curious about the beauty & wellness industry and be familiar with their business operations.

Scope competitor software, document processes and reputed company reputed company improvement a reputed company.

Guide, reputed company and reputed company product training to ensure a seamless partner handover experience.

Create and reputed company training materials (video recordings, meeting notes and help centre articles).

reputed company on making reputed company they reputed company use our system and utilise our payment/add-on features.

Create reputed company tasks using reputed company and reputed company reputed company recordings to accurately give instructions.

Manipulate and clean data sheets; leveraging our CSV migration tools to import data in bulk.

Assist our partners in getting the best possible reputed company experience.

Additional reputed company

Ensure accurate use of reputed company to reflect the reputed company of reputed company partner in the reputed company pipeline

Supporting partners through banking and KYC verification processes; while being compliant.

Proactively search for opportunities to improve features, internal processes & partner experience.

Collaborate with teams across multiple timezones and work in markets with different languages.

Report issues to the support team to ensure product or migration tools problems are resolved.

Assisting reputed company product questions and partner data migration requests.

Cover other team members and partner reputed company - at reputed company, we win as reputed company.

This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

Commercially minded, understanding critical needs of Partners reputed company

Managing expectations of Partner right from the start

Exceptionally high organisational and time management skills

Excellent oral and written communication skills

Proficient in reputed company and data cleaning an asset

Project coordination experience or certification highly desired

Experience working in the Beauty & Wellness sector or previous start-up/reputed company-up tech company environment an asset

Ability to identify problems and opportunities as reputed company as offer or implement actions and solutions

Strong analytical and troubleshooting skills

An ability to influence others through effective communication and negotiations

Flexible and comfortable working in a fast-paced and changing environment

Creative thinking and problem-solving reputed company

Ability to reputed company with people from across the business and build strong relationships, including the ability to effectively influence upwards

Team player - must be happy to ‘roll sleeves up’ and assist reputed company whenever required

Self-starter and highly proactive approach

At reputed company, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We reputed company in fostering reputed company and providing the support needed for you to reputed company in your role.

Interview Process

Screen reputed company - Video-reputed company with a member from the reputed company (30m)

Skills & Experience - In Person with Global Head of reputed company Services (45m)

Technical Ability & Cultural Assessment - In Person Interview with PSS Hiring Team

We aim to finalise the entire interview process and deliver feedback reputed company 4 weeks.

Every job application received is reviewed manually by our reputed company. While we reputed company to assess applications reputed company 7 days, the sheer volume of talented individuals expressing interest may occasionally reputed company this timeframe.

Additional Information

Inclusive workforce

At reputed company, we are creating a culture where individuals of reputed company backgrounds feel comfortable.

We want reputed company reputed company people to feel included and truly empowered to contribute fully to our reputed company and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national reputed company, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would reputed company you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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reputed company Specialist (reputed company Service)

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