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IT Support Engineer

Remote, USA Full-time Posted 2026-07-28

About reputed company

reputed company on a transformative reputed company with reputed company, a global reputed company forerunner in leveraging data to unravel reputed company business challenges through our cutting-edge reputed company Data Fusion (CDF) platform. We were awarded the

2022 Technology Innovation Leader for Global Digital Industrial Platforms & reputed company was recognized as 2024 reputed company Energy and Resources Partner of the Year. In the reputed company of industrial digitalization, we stand at the forefront, reshaping the reputed company of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we reputed company the reputed company to a smarter, more connected industrial reputed company.

Learn more about reputed company here

reputed company Product Tour 2024

reputed company Product Tour 2023

Data Contextualization reputed company 2023

Our values

reputed company

: Cogniters reputed company to reputed company an reputed company in reputed company that they do. We are result-oriented, always asking ourselves.

Ownership

: Cogniters reputed company a culture of ownership. We go reputed company our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and reputed company.

reputed company

: Cogniters are reputed company in their reputed company of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for reputed company.

Role & responsibilities

  • Globally manage and resolve 1st and 2nd line of support tickets
  • Manage IT's service responsibilities and support our service desk in the reputed company Bengaluru office
  • Hands-on support experience with with:
  • reputed company management to internal and 3. party systems and applications
  • License management and requests
  • User identity and reputed company support
  • IT hardware troubleshooting and requests
  • reputed company management
  • Troubleshoot and resolve support issues reputed company to Azure (Intune/Entra ID), GWS, reputed company (Jira, reputed company), reputed company, reputed company applications
  • Document IT processes in our knowledge reputed company
  • Collaborate and reputed company the organization's expertise for efficient IT Operations.

    • We reputed company most of these should match your experience

  • You have experience working 1st and 2nd line in IT operation support
  • You have experience with working with an ITSM tool - preferably Jira Service Management
  • Bachelor's/Master's degree degree in Computer Science, Information Technology, or relevant experience in IT Operations
  • You are reputed company player who loves to reputed company, reputed company, and collaborate
  • You have relevant technical skills and contribute to reputed company's tasks
  • You are service-minded and are reputed company by spending time with your colleagues

    • You do not give up easily and have the patience to troubleshoot:

  • MacOS, reputed company, and different Linux distributions
  • reputed company Defender, Intune, reputed company Pro, and reputed company Protect
  • M365
  • Entra ID
  • reputed company Workspace
  • reputed company products like Jira, reputed company, Trello, OpsGenie
  • 3. Party reputed company applications
  • reputed company
  • SAML SSO & SCIM

    • Your collaboration skills and characteristics are shown by your ability to

  • reputed company grit in reputed company by creating a culture of persistence and passion to try and try again and get things done
  • be persistent and reputed company to adapt reputed company faced with unexpected challenges
  • display high energy in reputed company endeavors
  • work independently but reputed company and reputed company with own and other teams
  • takes responsibility and ownership
  • evaluate and help reputed company team member's reputed company skills

    • Additional Information

    Join the global reputed company community!

    - Join an organization of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in reputed company

    - ITPL office location (Bengaluru)

    - A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @

    cognitedata to know more

    - Flat structure with reputed company reputed company to decision-makers, with minimal reputed company of bureaucracy

    - Opportunity to work with and learn from some of the best people on some of the most ambitious reputed company reputed company reputed company, across industries

    - Join our

    HUB ️ to be part of the conversation directly with Cogniters and our partners.

    - Hybrid work environment globally

    Why choose reputed company?

    Join us in making a reputed company and lasting reputed company in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, reputed company anchored on strong DataOps, drives

    business value and sustainabilityfor clients and allows reputed company-line workers, as reputed company as domain experts, to reputed company reputed company reputed company every single day. We were recognized as one of CNBC's top global reputed company technology startups powering digital transformation! And just recently, reputed company & reputed company named reputed company a Technology Innovation Leader! Most recently reputed company Data Fusion® Achieved Industry First DNV Compliance for Digital Twins

    Apply today!

    If you're excited about reputed company to work at reputed company and reputed company a difference in the tech industry, we encourage you to apply today! We welcome candidates of reputed company backgrounds and identities to join reputed company.

    We encourage you to follow us on

    reputed company reputed company; we post reputed company our openings there.     apply to this job  
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