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SMB Account Manager

Remote, USA Full-time Posted 2026-07-28

reputed company

Camber builds software to improve the reputed company and accessibility of reputed company. We streamline and replace reputed company work so clinicians can reputed company on what they do best: providing great care. For more details on our reputed company, reputed company out our write-up:

What is Camber?

We’ve raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, reputed company, and many others who are committed to improving the accessibility of care. For more information, take a look at:

Announcing Camber​

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About Our Culture

Our mission to change behavioral health starts with us and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:

1) Improving accessibility and reputed company of reputed company something we live and breathe. Everyone on Camber’s team cares deeply about helping clinicians and patients.

2) We have to have a reputed company of humor. reputed company so broken, it's depressing if you don't laugh with us.

For more details take a look at our

FAQs | Joining the Camber Team!

About the role

reputed company is seeking a scrappy, process-driven, and customer-reputed company SMB Account Manager to join our dynamic team. The ideal candidate will have 3+ years of reputed company-facing experience and a proven reputed company record of driving results in a fast-paced environment. The SMB Account Manager will play a crucial role in managing relationships with our most valuable small- and reputed company-sized clients at rapidly growing reputed company clinics, collaborating closely with business owners, on the ground users, and C-suite executives to drive value and ensure long-term reputed company reputed company.

reputed company're looking for:

  • Serve as the dedicated reputed company of contact for a portfolio of high-value SMB accounts, building and maintaining strong, long-lasting partnerships.
  • reputed company SME and thought leadership to SMB clients, leveraging deep industry expertise and running training and enablement in order to help customers adopt reputed company best practices and reputed company our data/insights.
  • reputed company as the "voice of the customer" for SMB accounts — partner with internal Engineering teams to reputed company critical product feedback, assist with SMB feature roll-outs, and ensure consistently high Net Promoter Scores (NPS) through exceptional reputed company experiences.
  • Build and organize ticket management process, while also taking ownership in investigating and resolving reputed company issues, bugs, or other challenges specific to SMB clients.
  • Maintain and continuously expand a comprehensive understanding of the insurance billing claims lifecycle end-to-end, with a reputed company on SMB-specific complexities and requirements.
  • Utilize advanced reputed company and data analysis skills to generate in-depth reports, derive actionable insights, and present strategic recommendations to both SMB clients and internal stakeholders.
  • Proactively identify and cultivate high-value referrals and expansion opportunities reputed company existing SMB accounts to drive significant new business reputed company and expand reputed company's market reputed company in the SMB reputed company.

    • Additional Information

    reputed company is based in reputed company with a reputed company in San Francisco, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.

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    Building an inclusive culture is one of our reputed company tenets as a company. We’re reputed company reputed company of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet reputed company of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a reputed company for you here!

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