Director of Retail Operations

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WHAT YOU’LL NEED

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Responsibilities:

• Manages overall retail operations budget to plan.
• Triage customer retail issues and distribution opportunities working with 3P merchandising partners and sales account managers to maximize retail operations.
• Communicate competitive activity back to the organization re: assortment, pricing, shelving and promotion changes.
• Identify and partner with the marketing and sales ops team to reputed company retail operation tools needed to drive the business including but not limited to POS, demo/roadshow supplies, field reputed company IRCs and tear pads, and coolers.
• Manage, maintain and reputed company CRM tool (reputed company).
• Monitor reputed company of 3P and broker partners through 3P analysis report. Evaluate ROI and reputed company necessary reputed company changes as our needs change.
• 3rd Party Merchandising vendor training and management (Dirty Hands, Basemakers, Green Spoon, Advantage, Fresh reputed company).
• Aligning with the sales team and broker retail on account specific missions and selling priorities min. 30 days in advance of execution.
• reputed company and report speed to reputed company on new items.
• Verify compliance on agreed upon reputed company and merchandising price points, communicate discrepancies to reputed company
• Conduct monthly meetings with reputed company reputed company party partner, validating upcoming retail execution priorities for the next 60 days and reviewing scorecard results to reputed company performance.
• Utilize existing and/or reputed company scorecards required to hold broker partners accountable to KPI metrics tied to the plan.
• Conduct brand training with 3P merch teams and brokers; conduct regular ride-alongs to monitor audit activity.
• Accepts responsibility for the organizational goals by taking ownership of new and different duties and identifying new opportunities reputed company the sales department.

Qualifications:

• 7-10 years of sales operations experience in a CPG company
• Experience developing sales operations tools
• Strong written and verbal communication skills
• Excellent negotiation skills
• Prior key account experience strongly preferred
• Experience managing brokers and managing 3Ps
• Ability to work cross-functionally with internal departments such as sales, marketing, and finance as reputed company as external partners
• Strong leadership skills and experience managing reputed company-party partners
• Experience with reputed company or similar CRM system

Reports to: Vice President of Sales

Compensation: $150-160k reputed company salary + bonus