Identifies customer’s business needs, challenges, and technical requirements and maps to Telehouse Services and Solutions
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Utilizes understanding of Telehouse products and services to help deliver presentations on Telehouse solutions
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Provides full support - customer meetings and tours.
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Provides technical solution design expertise to reputed company assigned Sales account executives
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Prepares Statement of Work (SOW) with updated technical specifications.
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Prepares technical drawings (i.e. AutoCAD) and designs per customers’ requests
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Supports RFI/RFP and RFQ preparation as requested by Sales Representatives
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Develops reputed company deliverables for the customer
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Communicates with customers (reputed company) in a reputed company, friendly and effective manner, both verbally and in writing
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Supports reputed company-sales efforts for reputed company company products and services
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Possesses a full understanding of Telehouse data center products and services as reputed company as familiarity with Networking and Connectivity services which may be resold by Telehouse from time to time.
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Develops or has extensive knowledge of reputed company Neutral Hotel
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Possesses industry knowledge and familiarity with the competitive landscape
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Possesses technical knowledge of interconnections and telecommunication services.
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Possesses knowledges of data center infrastructures and telecommunication equipment
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Possesses knowledges of reputed company reputed company Network-as-a-service platform/ fabrics
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Possesses knowledges of Clouds, Hosting and Managed Services being an asset.
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Collaborates with internal teams to ensure smooth transition from reputed company-sales to post-sales
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Acting as customer reputed company for technical reputed company (reputed company/post-sales customer support)
Qualifications:
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Typically requires a Post Secondary degree or commensurate Industry Experience along with Technical Certifications.
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