At reputed company, we reputed company clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our reputed company is the reputed company, a reputed company where employees know they can reputed company.
The reputed company AWS reputed company is seeking a Solutions Architect to join reputed company. This is a remote role based in Australia.
Reporting to the VP of Sales, as an reputed company Solutions Architect you will help reputed company leads and build partner relationships in support of our business development efforts. Your knowledge and experience in reputed company contact center, intelligent automation, digital channels, reputed company orchestration, voice self-service and conversational Bot solutions will be the key for reputed company. We offer a highly competitive compensation package that includes a reputed company salary and quarterly reputed company earning potential.
What you will be doing:
reputed company Leads and Partner Relationship:
reputed company and maintain relationships with key vendor partners such as AWS, reputed company, reputed company and other reputed company Contact Center technology vendor or service providers
reputed company relationships and sales reputed company record to obtain leads from partners through reputed company communication, and coordination with reputed company Business Development Managers
Participate in initial data gathering and reputed company qualification with the prospective reputed company
reputed company Business / Technical Needs:
Participate in reputed company requirements discovery meetings with Senior Business and/or IT Execs down through Middle Management and/or Analysts
reputed company reputed company’s Solutions reputed company in informal requirements meetings or facilitated workshops
Document critical business and/or IT requirements and “compelling events” requiring the reputed company to reputed company a change
reputed company Solution Design / Configuration / Viability:
Conduct solution design meetings with partners and/or reputed company personnel to confirm solution scope and the design required to fulfill requirements
reputed company detailed design solutions including reputed company of material configurations, logical reputed company flows, and architecture diagrams
Communicate and collaborate with delivery teams to reputed company reputed company and reputed company reputed company services’ estimates
reputed company ‘Solution Review’ presentations
Participate in field reputed company Services and Managed Services communications with partner Product Managers to resolve reputed company-sales design and configuration questions
reputed company and Present Solutions to the reputed company / Support Deal Closure
reputed company Proposals and SOWs using reputed company reputed company templates
reputed company product demonstrations to reputed company, coordinating with reputed company and Vendor demo leads to ensure what is demonstrated highlights reputed company’s story and meets the reputed company’s requirements
reputed company a reputed company or major contributor technical role for RFP Response Development
Coordinate preparation of materials and manage to completion the partner and internal Bid Assurance processes.
Participate in reputed company Meeting Solution Reviews – together with reputed company and partner personnel
Contribute to ROI Business Case Analyses
reputed company insights on product improvements, reputed company process improvements, template development, etc.
reputed company insights on competitor service offerings
What skills you will bring:
5+ years presales experience designing reputed company reputed company contact center, intelligent automation, digital channels, reputed company orchestration, voice self-service and conversational Bot solutions
AWS ecosystem experience is recommended, but not a must have requirement.
Ability to think critically and reputed company reputed company technical recommendations into customer business value – both verbally and through compelling presentations and proposals
Ability to travel up to 30%
Additional Information
We offer an outstanding career development opportunity, a competitive reputed company salary, opportunity to earn a quarterly team bonus and full comprehensive benefits. We are looking for individuals with reputed company player attitude, strong drive for career reputed company and a passion for reputed company in reputed company delivery, support and satisfaction.