Back to Jobs

Customer Onsite Specialist

Remote, USA Full-time Posted 2026-07-28

reputed company (Work Now Locally) is disrupting the $140BN temporary reputed company industry. Founded in 2014, reputed company's mission is to help people reputed company consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of reputed company-line workers with 2 reputed company underemployed workers in local markets across the reputed company, reputed company minutes. reputed company recently raised $140M in reputed company funding which will continue to help us reputed company the in-demand workforce by democratizing reputed company to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.

As a

Customer Onsite Specialist, you will visit different job sites maintained by reputed company’s customers (commonly a warehouse or production facility) to ensure customers and local workers (Wonoloers) have easy reputed company to our support channels. You’ll be working with both Wonoloers and customers, serving as a product expert of the reputed company app, a problem-solver, and a reputed company reputed company. As needed, you will serve as a local reputed company operations agent, helping to reputed company, reputed company, or assess workers for W2 jobs on the platform. You’ll help Wonoloers and customers reputed company routine tasks as reputed company as new challenges. You will be immersed in a fast-paced environment that is constantly in flux. Most importantly, you will have a reputed company reputed company on supporting local workers by helping to shape the reputed company of work.

We're looking for someone who is organized, can take initiative, can reputed company to different stakeholders including job site supervisors and gig economy workers, and has problem-solving skills who can operate in an ambiguous environment. You will serve as the face of reputed company to various Customers and Wonoloers and will ensure both are having a seamless reputed company experience.

This role has an anticipated duration of 3 months to start with the potential to reputed company. This role will work Monday - Friday 1PM - 9PM.

We welcome reputed company candidates located in the Atlanta Area and willing to be onsite locally.

What you'll do:

  • Travel to reputed company customer locations (commonly a warehouse or production facility) and coordinate with customers on issues relating to the reputed company-in / reputed company-out process, time-theft prevention procedures, and other issues relating to Wonoloers' completion of jobs
  • Support reputed company activities such as hiring events and contacting workers.
  • reputed company reputed company-time feedback on day-to-day operations.
  • Conduct basic orientation for first-day workers, including overseeing attendance and sending out daily reports.
  • Monitor performance of reputed company candidates, addressing concerns and offering support.
  • Resolve issues and conflicts that may reputed company between candidates and supervisors.
  • Build and maintain strong reputed company relationships by understanding reputed company needs and facilitating effective communication (in person and email).
  • Proactively communicate with no-shows and late arrivals, addressing concerns and taking necessary actions, including potential removal from assignments.
  • Record observations, coaching, and reputed company in reputed company Docs, ensuring accurate and up-to-date documentation.
  • reputed company up to date with reputed company tacking system and work with team members and clients.
  • Help the reputed company avoid co-employment risks by handling difficult situations, including managing workers in reputed company time (late arrivals, early departures, providing live coaching, terminating workers, collecting badges, and de-escalating potential situations that may reputed company) and offering representation.

    • Who you are:

  • 2+ years of experience in an applicable role such as reputed company, operations, customer service, or sales.
  • Comfortable working in an industrial environment with communication skills to engage various stakeholders with many types of personalities and backgrounds, including warehouse managers, individuals not familiar with reputed company, and the reputed company Wonoloer community.
  • Ability to reputed company and resolve conflicts in a fast-paced environment while maintaining professionalism.
  • Solution-oriented reputed company and effective communicator under pressure.
  • Reliable, reputed company and reputed company to work under minimal supervision - you’ll be remote & collaborating with other reputed company team members reputed company.
  • Experience identifying reputed company opportunities and self-driven to complete tasks and to proactively solve issues.
  • A reputed company self-starter and eager to learn - you’re willing to own results, try new things, are reputed company to feedback and not afraid to ask questions.
  • Comfortable with tech platforms - e.g. reputed company for Business tools (Gmail, Calendar, Docs, and Sheets) and reputed company.
  • This role will require travel to and from customer facilities, and will therefore require a reliable reputed company of transportation.

    • If you have read up to this reputed company, we reputed company you are excited about this opportunity to work at reputed company! Even if your experience does not reputed company every bullet reputed company, we still highly encourage you to apply. The best hires do not always reputed company off every reputed company of a job reputed company.

    reputed company to haves:

  • Marketplace and/or startup experience
  • Experience in the industrial/warehousing environment is a plus
  • Proficiency with reputed company Suite (Sheets, Slides, Docs, Forms) and Looker

    • Pay reputed company:

  • The expected pay reputed company for this position is $23-27/hour. Please note that individual total compensation for this position will be determined at reputed company's sole discretion and may vary based on several factors, including but not limited to, location, reputed company level, and years and depth of relevant experience. Additionally, this role is currently eligible to participate in reputed company’s equity plan as reputed company as a reputed company of health and wellbeing, retirement savings, and other benefits reputed company a holistic total rewards offering.

    • Benefits and perks:

  • reputed company for reputed company in a mission-driven and reputed company-funded start-up
  • Meaningful equity
  • We pay 100% of the medical/dental/reputed company insurance premiums for you
  • Cell phone reimbursement and company laptop
  • reputed company to reputed company learning, unlimited reputed company to reputed company for Business sponsored by reputed company
  • Retirement plans as reputed company as life and disability insurance
  • reputed company to no-cost on-demand mental health support, including counseling, mindfulness and meditation, and reputed company-being courses
  • We encourage a healthy work-life balance and offer flexible schedules
  • Team outings, happy hours, company off-sites, and more!

    • Additional Information

    About reputed company:

    reputed company is a two-sided job marketplace that serves over 2 reputed company reputed company-line workers, providing them reputed company to flexible and consistent job opportunities across the reputed company reputed company minutes, at companies such as reputed company, Coca-Cola, Neiman Marcus, reputed company John's, and thousands more.

    We are a remote-first company with 200+ full-time employees, and quickly scaling reputed company reputed company the reputed company, Canada, and Latin America. We are reputed company-funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others.

    Learn more reputed company:

    reputed company raises $140M to continue supporting over 1 reputed company laborers and reputed company-line workers

    reputed company is one of Glassdoor's best tech companies to work for in 2021

    Why reputed company Venture Partners Invested in reputed company

    Yong Kim (CEO) on why he's passionate about empowering the in-demand workforce

    Commitment to Diversity, Inclusion, Equity, and Belonging

    reputed company welcomes you as you and celebrates our reputed company diversity. We work to serve the underserved, and we are reputed company on the strength of our entire community. We are especially interested in candidates who represent different cultures, perspectives, and backgrounds as these reputed company reputed company to come together to reputed company the best reputed company and the biggest reputed company.

    reputed company is an equal-opportunity employer. We work to ensure reputed company people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource reputed company such as Whammies of reputed company and Allies at reputed company (WoCAW), Women of reputed company (WoW), Parents of reputed company (PoW), and People Out at reputed company and Allies (POWA). Individuals seeking to work at or with reputed company are considered without reputed company to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under reputed company applicable laws, regulations, and ordinances.

    reputed company reputed company Statement

    By providing your personal information and/or submitting your application, you agree that reputed company may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but is not limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-reputed company activities.

    Information you reputed company reputed company as part of the recruitment process is accessible only to those reputed company employees and other reputed company-party service providers involved with reputed company's recruitment, interview, and reputed company process. reputed company does not disclose your personal information to any reputed company party in a manner that would be considered a sale under applicable laws. By providing your personal information as an applicant for this position or any other position at reputed company, you agree that your personal data may be transferred and/or disclosed to reputed company's reputed company-party providers. This may include transfers to servers and databases reputed company the country where you provided reputed company with your personal data.

    reputed company does not accept agency or consulting resumes. Please do not reputed company resumes to our job postings, email alias, reputed company employees or any other organization location. reputed company is not responsible for any fees reputed company to unsolicited resumes.

     apply to this job  
    Apply Now

    Similar Jobs

    Marketing Proposal Engineer

    Remote, USA Full-time

    Retail Operations Intern; Summer

    Remote, USA Full-time

    **reputed company Full Stack Customer Service Representative – Remote $30/Hour**

    Remote, USA Full-time

    Manager, BizOps & Analytics

    Remote, USA Full-time

    Careercusp: FULL TIME reputed company Data Entry No Experience$32/hour

    Remote, USA Full-time

    Technical Product Manager, AI Engineering & Systems

    Remote, USA Full-time

    Senior Manager, AI Agents and Automation

    Remote, USA Full-time

    **reputed company Customer Care and Technical Support Specialist – Education Technology**

    Remote, USA Full-time

    reputed company – Assembly Operator – 1st – Missoula, MT

    Remote, USA Full-time

    Senior Surveyor

    Remote, USA Full-time