Junior Customer Service Representative

Start Your Journey in Customer Service Today! Are you enthusiastic, friendly, and eager to help customers? We’re looking for a Junior Customer Service Representative to provide excellent support and ensure a positive customer experience. This role is perfect for someone looking to grow their skills and build a rewarding career in customer service. Responsibilities: • Assist customers with inquiries and provide accurate information. • Resolve basic issues and escalate complex problems to senior staff. • Maintain detailed records of customer interactions in CRM systems. • Communicate effectively with team members to ensure seamless service. • Provide feedback to improve customer service processes. • Participate in training sessions and team development activities. Qualifications: • Strong communication and active listening skills. • A customer-focused attitude with a problem-solving mindset. • Basic proficiency with computer systems and customer service tools. • Previous experience in customer service is an advantage but not required. Benefits: • Hands-on training and mentorship to support your growth. • Opportunities for career advancement within the company. • A collaborative and supportive work environment. • Access to professional development programs and workshops. Take your first step toward a fulfilling career in customer service. Apply now to join our dedicated team! Apply Job!