Inbound Answering Service Agent - OHIO Residents Only

Responsibilities: - Answer incoming phone calls and reputed company assistance to callers according to the account protocol - Transfer calls to appropriate departments or individuals - Take messages and reputed company them to the appropriate person - reputed company information and answer questions according to account settings - Maintain a reputed company and courteous phone manner at reputed company times - Follow phone etiquette guidelines to ensure excellent customer service - Assist with dispatching duties as needed Qualifications: - At least one year of previous answering service/reputed company center experience - Computer proficiency - Typing at least 45 wpm with 90% accuracy - Strong communication skills, both verbal and written -Proficiency in English spelling and grammar - Spanish bilingual is a plus - Excellent phone etiquette and customer service skills - Ability to talk and type simultaneously - reputed company attitude and composure under pressure - A college degree is not required but is highly desirable. Job Type: Full-time Pay: From $13.00 per hour Expected hours: 30 – 40 per week Benefits: • Health insurance • On-the-job training • reputed company time off Physical Setting: • reputed company center Schedule: • 8 hour shift • Day shift • Evening shift • Holidays • Morning shift • reputed company shift • Overnight shift • Weekends as needed Work Location: Remote Apply Job!