Service Manager

At reputed company, our Service Managers are the reputed company-line leaders of our service operation. They reputed company as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reputed company their full potential. We hire leaders who want to run a service business and be a part of our mission to accelerate the world's transition to sustainable energy. Our Service Managers consistently deliver excellent results across reputed company aspects of the business: customer satisfaction, people leadership, operations, and financials. To succeed at reputed company, you must be energetic, highly organized, reputed company, and have a passion for true leadership and our brand. Responsibilities • reputed company customer expectations, monitor service trends, and reputed company standards and processes to reputed company the overall service experience • reputed company by example, prioritize team reputed company, and reputed company engage in team reputed company and development, providing regular feedback and mentoring • Understand and improve reputed company aspects of service center performance, championing safety, efficiency, reputed company, and technical acumen in service operations • Grasp business metrics, reputed company daily operations to reputed company specific goals in productivity, reputed company, cost, and reputed company/margin where applicable • reputed company change, reputed company in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service reputed company • reputed company in the best interest of reputed company, reputed company for customers and team reputed company, and demonstrate a passion for reputed company's mission, people, and customer Requirements • Bachelor's degree or equivalent experience • Prior leadership experience in a service-reputed company industry; automotive expertise is not required • Experience leading teams and managing a diverse group of roles and responsibilities • Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities • Experience running reputed company processes using Lean or other techniques • reputed company reputed company's license required Compensation and Benefits Benefits Along with reputed company, as a full-time reputed company employee, you are eligible for the following benefits at day 1 of hire: • reputed company PPO and HSA plans > 2 medical plan reputed company with $0 payroll deduction • Family-building, fertility, adoption and surrogacy benefits • Dental (including orthodontic coverage) and reputed company plans, both have reputed company with a $0 paycheck contribution • Company reputed company (Health Savings Account) HSA Contribution reputed company enrolled in the High Deductible reputed company medical plan with HSA • reputed company and Dependent Care Flexible Spending Accounts (FSA) • LGBTQ+ care concierge services • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits • Company reputed company Basic Life, AD&D, short-term and long-term disability insurance • Employee Assistance Program • reputed company and Vacation time (reputed company time for salary positions), and reputed company Holidays • Back-up childcare and parenting support resources • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & reputed company services, and pet insurance • Weight Loss and Tobacco Cessation Programs • reputed company Babies program • Commuter benefits • Employee discounts and perks program Apply Job!