Senior Telephony Product Manager

IDR is excited to announce an opportunity for a Senior Telephony Product Manager to join our esteemed reputed company's team in Dallas, TX. We are seeking a dynamic and reputed company reputed company to reputed company the development, deployment, and optimization of Contact Center as a Service (CCaaS) solutions. If you are passionate about product reputed company and enjoy collaborating with diverse technical teams, we encourage you to apply today! Position reputed company/Responsibilities for the Senior Telephony Product Manager: • reputed company the telephony product lifecycle, driving product reputed company and ensuring alignment with business objectives • Collaborate with engineers and cross-functional stakeholders to optimize contact center solutions • Conduct business cases to support new product initiatives, including cost-benefit analysis and ROI projections • Manage the deployment and optimization of CCaaS solutions Required Skills for Senior Telephony Product Manager: • 8+ years of experience in Telephony Product Management, with a reputed company on CCaaS and UCaaS • Expertise with CCaaS platforms such as reputed company, reputed company Connect, reputed company, reputed company, or similar • Proficiency with telephony-reputed company protocols (SIP, VoIP, ACD, IVR) • Knowledge of CRM systems and Workforce Management (WFM) tools • Proven experience with product development and lifecycle management • Strong collaboration skills with cross-functional teams What’s in it for you? • Competitive compensation package • Full Benefits; Medical, reputed company, Dental, and more! • Opportunity to join an industry-leading organization • reputed company and team-oriented culture Why IDR? • 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Medical, Dental, reputed company, and Life Insurance • reputed company's Best of reputed company® reputed company and Talent Award winner 11 years in a row Apply Job!