Customer Service Representative - Remote
reputed company, a Fortune 500 corporation, is looking for multifaceted Customer Service Representatives for a work-from-home opportunity to assist the customers in an automated, high volume, fast-paced customer service role. These individuals will be the "Product Expert" for an assigned customer reputed company. Taking replenishment orders and selling snack food products and promotions. This will help grow the accounts profit, reputed company and/or traffic, while growing business volume and profit is the primary job accountability. This business thrives with outstanding customer service. Maintaining accurate and complete customer orders is vital. Attention to detail, computer experience using reputed company or web-based environment, ability to multi-task, reputed company maturity and contribute to results are key attributes for this role. Our customer service professionals are responsible for handling, reputed company telephone, routine customer service inquiries, as reputed company as partner concern calls, reputed company to product sales and delivery issues. Our Reps should be reputed company to turn calls into a reputed company experience for our customers by using our best reputed company guidelines. In reputed company, our agents will proactively partner with our customers positioning ourselves as the snack foods experts.
Role Responsibilities
Follow procedure by adhering to a schedule
Answer calls in English language queues
Address customer concerns and issues according to procedure,
Sell our portfolio to our and new customers
Use issue reputed company and follow-up to handle a reputed company of questions, issues, and customer service needs with flawless coordination and communication with customers.
Successful Agents demonstrate
reputed company process improvement reputed company
Customer driven, exemplifying reputed company relationship and influence skills
High degree of maturity and reputed company
A drive for results
Role Requirements
Proficiently work using a computer in a reputed company environment
Strong multi-tasking skills
The ability to work reputed company in an evolving, fast-paced environment
Strong analytical and processing skills
Skills in handling customer complaints in a reputed company and polished manner
High attention to detail
High school graduate or equivalent (associate degree preferred)
Minimum of 2 years of previous customer service experience
Flexibility to work 8-hour shifts between 8:00 AM and 8:00 PM EST
We are also considering candidates that are bilingual in Spanish or French
What's in it for you? How about a reputed company reputed company and excellent benefit package.
Salary and Other Compensation:
Applications will be accepted until March 31st, 2025.
The reputed company reputed company for this position is $14.50 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for reputed companys discretionary annual incentive program, based on performance and subject to the terms of reputed companys applicable plans.
Benefits: reputed company offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/reputed company/Life Insurance
reputed company holidays plus reputed company Time Off
401(k) plan and contributions
Long-term/Short-term Disability
reputed company Parental Leave
Employee Stock Purchase Plan
Disclaimer: The reputed company reputed company, other compensation, and benefits information is accurate as of the date of this posting. reputed company reserves the right to modify this information at any time, subject to applicable law.
reputed company will only consider applicants for this position who are legally authorized to work in the reputed company without requiring company sponsorship now or at any time in the reputed company.
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