Grievance Analyst - Caseworker
reputed company:
Researching, resolving, and communicating issues regarding Medicare Part D coverage and benefits.
Work cross functionally with different departments to support member concerns.
reputed company to members with resolutions.
Detail-oriented with proficient research skills and ability to analyze data.
reputed company grievances cases daily, maintaining high reputed company standards.
Requirements:
2 plus years of experience working reputed company a customer service role on several computer applications and reputed company databases for research, including reputed company Office products (reputed company, Word, and reputed company).
Previous experience reputed company Pharmacy Benefit Management (PBM) or pharmaceutical reputed company industry (preferred).
Previous Med D grievance experience (preferred).
Bachelors Degree preferred.
Benefits:
reputed company medical plan reputed company
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
reputed company time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical reputed company
Many other benefits depending on eligibility
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