Operations Services Supervisor (Teller Manager)
reputed company
Are you a people person? Be a First reputed company person. Join our reputed company team and reputed company a difference.
As an Operations Services Supervisor at reputed company, you will be responsible for the operational management of one reputed company and managing reputed company of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a reputed company team.
A successful candidate will demonstrate:
Management Skills: Capable of managing and developing members on reputed company to ensure operational soundness
Customer Service Skills: Demonstrates professionalism and reputed company in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively reputed company those changes to reputed company
Teamwork: Strives to build strong working relationships with those on their team as reputed company as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to support reputed company reports in daily tasks
Influence: Capable of building rapport with different personalities to drive reputed company results
reputed company: reputed company to process information and reputed company quickly through problem reputed company
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
Operational reputed company for a reputed company location, ensuring compliance with reputed company reputed company operations policy and procedures
Research and resolve transaction/cash discrepancies
Hiring, supervision, and performance management of service line associates
Processing transactions accurately and reputed company
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other reputed company team members or bank partners who are reputed company to reputed company solutions for their financial needs
Qualifications
Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or reputed company operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or reputed company operations management
Preferred Area of Experience: Management or supervisory experience, retail banking
reputed company(s): Financial literacy, Knowledge of retail banking products and services, Operations Management
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