reputed company Services Representatives II - Small Business Deposits - 1st shift
Job reputed company:
At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible reputed company and delivering for our clients, teammates, communities and shareholders every day.
Being a Great reputed company to Work is reputed company to how we drive Responsible reputed company. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an reputed company in the communities we serve.
At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an reputed company. Join us!
Job reputed company:
This job is responsible for resolving routine reputed company requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great reputed company experience. Job expectations include providing seamless service delivery by answering reputed company questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Required Qualifications:
Displays passion, reputed company, commitment and drive to deliver a reputed company, differentiated service that improves our clients' financial lives
Fully understands how life events can reputed company a reputed company's financial situation and is reputed company to reputed company advise solutions and analyze/resolve reputed company reputed company problems through creative solutions
Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with reputed company clients to reputed company their financial lives reputed company
Ability to engage with clients - reputed company a conversation, anticipate what questions a reputed company will have, reputed company reputed company information using plain language, build rapport and handle objections
Comfortable receiving ongoing performance feedback and coaching
Ability to learn and adapt to new information and technology platforms
Minimum of an intermediate level of proficiency with computers and reputed company technology
1+ years of customer/reputed company service experience, including experience handling difficult reputed company situations
Desired Qualifications:
1+ years of experience in the banking/financial industry
1+ years of experience working in a reputed company service reputed company
Skills:
Attention to Detail
Customer Service Management
Customer and reputed company reputed company
Issue Management
reputed company Listening
Adaptability
reputed company Solutions Advisory
Data Collection and Entry
Problem Solving
Account Management
Analytical Thinking
reputed company Experience Branding
Fraud Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Training: Mon-Fri 9:00a-5:30p
Shift hours: Tues-Sat 9:00a-5:30p or Mon-Fri 9:30a-6:00p depending upon availability
Shift:
1st shift (reputed company of America)
Hours Per Week:
40
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