Atlassian Software Expert
Atlassian Software Expert
Location
US-
ID
2025-2350
Category
Software & Systems Development
Position Type
Full-Time
Remote
Yes
Clearance Required
Secret
Overview
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.
Responsibilities
A week in the life of a Atlassian Software Expert:
Serve as a subject matter expert for Atlassian Jira/Confluence/Jira Service Management and associated plugins in a virtualized environment.
Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders.
Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams.
Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
Confluence Implementation: Create new spaces for users, define permissions, and maintain a well-organized knowledge base.
Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities.
Establish and maintain procedural documentation and knowledge articles and share knowledge through training and mentorship of team members.
Collaborate closely with different working streams and engineers. Maintain strong communication and understanding of cross-functional team needs to ensure Atlassian solutions align with broader business objectives.
Provide technical support and troubleshooting for Jira and Confluence users.
Monitor and optimize the performance of Jira and Confluence instances.
Ensure data integrity and security within Jira and Confluence.
Stay up-to-date with the latest features and updates from Atlassian.
Qualifications
Job Requirements:
U.S. Citizenship and ability to obtain a Secret clearance
Security+ or equivalent IAT 2 or higher certification; or the ability to obtain one within 4 months of start date
Minimum 5-7 years of experience in Atlassian products specifically Jira, Confluence, and Jira Service Management
Ability to lead Atlassian automation, configuration, and implementation of projects to completion.
Ability to resolve complex Atlassian problems and provide solutions with minimal guidance.
Develop process documents (SOPs) for use by fellow team members.
Ability to prioritize and manage tasks to accomplish goals on a given timeline.
Virtualization experience using VMware / vSphere.
Ability to provide general technical support for Atlassian products.
Proficiency in scripting languages such as Groovy, Python, or JavaScript.
Experience with Atlassian SDK and plugin development.
Familiarity with REST APIs and webhooks for integration purposes.
Excellent problem-solving and analytical skills.
Ability to work independently and as part of a team.
Preferred Qualifications:
Atlassian certifications (e.g., Jira Administrator, Confluence Administrator).
Experience with Data Center version of JIRA.
Knowledge of other Atlassian products (such as Bitbucket.)
Experience with administration of RedHat (or derivative).
Experience with Agile methodologies and tools.
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,100.00/Yr. - USD $133,700.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status
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