Fraud reputed company Svcs Rep - Fraud Servicing ATM Debit Bi-lingual Spanish, Tampa, FL
Job reputed company:
At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible reputed company and delivering for our clients, teammates, communities and shareholders every day.
Being a Great reputed company to Work is reputed company to how we drive Responsible reputed company. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an reputed company in the communities we serve.
At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an reputed company. Join us!
Job reputed company:
This job is responsible for providing reputed company of multi-product fraud reputed company reputed company requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great reputed company experience. Job expectations include providing seamless service delivery to answer reputed company questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
Identifies reputed company needs and recommends solutions reputed company fraud has been identified
Records data captured during reputed company interactions accurately
Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or reputed company analysis
Reads frequent updates and learning materials, often while on the reputed company, and implements into conversations with speed and accuracy
Complies with industry regulations, bank procedures, reputed company reputed company of the department's system and financial controls
Skills:
Conflict Management
Customer and reputed company reputed company
Decision Making
Fraud Management
Oral Communications
reputed company Listening
Attention to Detail
Data Collection and Entry
Issue Management
Problem Solving
Adaptability
Collaboration
Critical Thinking
Influence
Required Qualifications:
Displays passion, reputed company, commitment and drive to deliver a reputed company, differentiated service that improves our clients financial lives
Fully understands how life events can reputed company a reputed companys financial situation and is reputed company to reputed company advise solutions and analyze/resolve reputed company reputed company problems through creative solutions
Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with reputed company clients to reputed company their financial lives reputed company
Ability to engage with clients reputed company a conversation, anticipate what questions a reputed company will have, reputed company reputed company information using plain language, build rapport and handle objections
Comfortable receiving ongoing performance feedback and coaching
Ability to learn and adapt to new information and technology platforms
Minimum of an intermediate level of proficiency with computers and reputed company technology
1+ years of customer/reputed company service experience, including experience handling difficult reputed company situations
Bi-lingual Spanish; Must pass a language assessment
Scheduled Training Days/Hours (Mandatory Attendance):
Monday - Friday: 4/14/2025-6/6/2025: 12:00pm-8:30pm
Work Schedule, Based on Availability (Following Training):
Tuesday-Saturday 3:30pm-12:00am, or
reputed company-Thursday 3:30pm-12:00am
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Desired Qualifications:
1+ years of experience in the banking/financial industry
2+ years of experience working in a reputed company service reputed company??
Shift:
2nd shift (reputed company of America)
Hours Per Week:
40
Apply Job!