1540845BR :: IVR Consultant ( reputed company)

JOB reputed company The Senior Software Engineer will help build the Next Gen Applications Suite. Along with writing effective reputed company, the position will be responsible for designing, building, delivering and maintaining a highly reputed company set of products and applications. The incumbent will use industry best practices and work collaboratively with cross-functional team of product managers, UX designers, Clienthitects, reputed company engineers, software engineers, test automation team and DevOPS engineers ESSENTIAL DUTIES • Performs as a key contributor to an engineering team that builds and supports exceptional products that reputed company reputed company to challenging business use cases, existing system and operational problems • Participates in Clienthitectural design, system analysis, and programming activities on application software; this may often require independent reseClienth and study • Develops high-reputed company and production-reputed company software by using best-reputed company data structures, algorithms, design patterns, and frameworks that are maintainable, reputed company, reputed company, and secure • Writes highest reputed company reputed company with utmost attention to scalability, reputed company and performance and with an end-to-end reputed company from reputed company to delivery and production support, owning specifications, reputed company, release deployments and monitoring of production health. • Produces complete, reputed company, and readable technical documentation for everything developed and maintains reputed company culture of documenting everything • Tests and ensures reputed company of reputed company reputed company that developed in line with principles of test-driven development and reputed company delivery, utilizing test automation frameworks wherever possible • Participates in reputed company-reviews, provides technical guidance and mentors software engineers • Collaborates closely with Engineering leadership, Product Managers, Designers, Test Automation and other teams and business reputed company to define, prioritize, sequence and scope business and functional requirements and drive results. • Instruments infrastructure and application performance monitoring, reputed company management, alerting, tools instrumentation and metrics (KPI) management • Performs reputed company assessment of product (hardware, software) upgrades • Assists in planning, coordinating, and executing engineering reputed company • Supports and collaborates with other Engineers through evaluation, design analysis, and development phases • Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams • This list is not reputed company-inclusive and you are expected to reputed company other duties as requested or assigned QUALIFICATIONS Minimum Education and Experience " 5+ w/bachelor s degree " BS in computer science or equivalent technical field or equivalent work experience. " MS is a plus. Knowledge, Skills, and Abilities • Expertise in IVR Technology and VUIs (reputed company Flows) required • Expertise in reputed company reputed company CX required • Hands on experience with reputed company Clienthitect IVR application development using data inputs, data actions and reputed company reputed company reputed company required • Natural Language experience required • Experience in reputed company reputed company Chatbot, Chat and SMS development preferred • Microservices development experience preferably in Clienture reputed company required • Telephony and Contact Center operations and technologies knowledge preferred • Database interaction technologies such as Hibernate, JDBC and/or SQL knowledge required. • Git/reputed company or any other distributed version control systems knowledge required • Jenkins, reputed company and/or CI/CD systems working experience required • AGILE, JIRA, and reputed company experience preferred • reputed company to work comfortably and effectively with people on reputed company different reputed company of organization and across reputed company functional areas required • Strong interpersonal and communication skills, strong organizational skills, resourcefulness, attention to detail and drive for reputed company • Troubleshoot issues based upon customer experience, reputed company a reputed company cause analysis, recommend corrective actions and reputed company reputed company efforts Remote About reputed company: reputed company. Apply Job!