AWM Registered Operations Specialist

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits . Position is located at 5201 Village Parkway in Rogers, Arkansas. Position is Monday through Friday 8 am to 5 pm with ability to work additional hours as needed. Summary: The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life. Job Title: AWM Registered Operations Specialist The AWM Registered Operations Specialist is responsible for managing mid to high level investment, insurance, annuity, IRA, trades, ACATs, and client support issues. The AWM Registered Operations Specialist must be well-versed and knowledgeable of all processes, procedures, and service level agreements for the Operations department, as well as FINRA and SEC regulatory requirements for investments and state requirements for insurance. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. What You Will Do at Arvest: (Other duties may be assigned.) • Responsible for maintaining an understanding and competent level of knowledge of all processes and procedures, service level agreements, compliance and regulatory requirements, duties, client responsibilities, and product offerings which flow into the Operations department: investments, insurance, annuities, advisory accounts, IRAs, trades, ACATs, account opening process, wire transfers, etc. • Subject matter expert with advanced knowledge in the following areas: (1) knowledge and understanding to translate the rules and regulations regarding margin and options accounts and (2) knowledge and expertise to advise on all areas of trading. • Accountable for being the subject matter expert and advising on all areas of trading: Equity, Option, Mutual Fund, UIT, Fixed Income, Alternative Investment, etc. while utilizing expertise on placing orders via multiple platforms. Provide a high level of competency while assisting internal and external customers with brokerage needs. • Assist customers with investment transactions; identify and evaluate needed information to help assist with client trading needs. Ensure trades are executed in a timely, compliant, and effective manner. • Responsible for set up and allocation of Block Trading system for internal Portfolio Managers; Updating allocations and rebalancing of models as requested as well as the reconciliation and rebalancing of new updated allocations. Addition/removal of accounts from portfolio and ongoing deposit/withdrawal requests. • Function as the training and continuing education hub for all Fixed Income transactions: train on how to place trades as well as how to view current offerings and build fixed income ladders. • Review and advise on trade corrections, working as the subject matter expert for all corrections; anything from a simple commission adjustment to more complex advisory corrections. Keeping the advisor and manager informed on the process and outcome of a correction while working the monetary loss for the client and/or firm is kept to a minimum. • Advanced research skills and abilities necessary to conduct independent research and analysis for client accounts and propose a solution or direct as needed to proper individuals or departments to assist both internal and external clients. • Accountable for managing brokerage accounts residing in the AWM Arvest1 rep codes. • Proactively collaborate with Client Advisors and clients to ensure responses are timely and compliant. Assist clients and Client Advisors with any issue resolution to clear any discrepancies. Provide direction to Client Advisors and Client Advisor assistants on any exception or NIGO matters. • Responsible for understanding the complex process and review of all Death Put requests submitted and the ongoing monitoring through completion. • Serve as the primary contact for mid-to-advanced level investment, insurance, annuity, stock transfer, and ACAT requests. • Responsible for both managing any duty required of the non-registered AWM Operations Specialist and working as the subject matter expert with systems and providing mentorship and support to the other non-registered AWM Operations Specialist, helping them resolve more complicated requests. • Review/Monitor the Firm Error and Reject accounts and clear any outstanding items. • Develop and maintain in-depth knowledge of AWM, FINRA, and SEC policies and procedures, industry changes and requirements through continued education. • Develop and maintain a thorough knowledge of investment and insurance products regarding processing procedures, industry changes, and requirements through continued education. • Ensure all FINRA, SEC, bank, investment, insurance, IRA, trading, and departmental policies and procedures are followed. • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. Supervisory responsibilities: NA Responsibilities: Toolbox for Success: • Bachelor Degree or equivalent military or field experience required. • FINRA Series 7 required. • FINRA Series 63 and 65 (or 66) required. • Life Health/Insurance/Annuity license required. • Knowledge of investment concepts, terminology, styles, strategies, and fundamental investment factors required. • Knowledge of investment and insurance product transactions pursuant to FINRA, SEC and state regulatory requirements required. • Understanding of broker laws and practices required. • Experience with insurance transactions required. • Experience with clearing firm relationships required. • Investment and/or financial sales experience preferred. • Knowledge of investment research preferred. • Experience trading of client accounts preferred. • Insurance license from at least one state preferred. • Master’s Degree preferred. • Relevant military experience is considered for veterans and transitioning service members. Physical Demands: The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We offer competitive compensation, benefits packages, and significant professional growth. Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply. Grade 14 Pay Range: $51240 - $60848 per year Apply Job!