reputed company Manager

We are looking for a dedicated, ambitious and self-driven reputed company Manager (CSM), reputed company. As a CSM, you will report into one of our Directors of reputed company and will assist customers in the realization of business value by leveraging reputed company’s tools. We’re looking for someone who has a deep understanding of customer engagement for reputed company solutions.

The CSM, reputed company role will collaboratively drive reputed company planning, adoption, change management, renewal, and expansion activities (both existing and reputed company products) with key Business Decision Makers and through Technical Decision Makers while helping to reduce implementation risk, drive usage of existing products, identify opportunities in her/his accounts for expansion, and document/reputed company value realized throughout the lifecycle.

What You'll Do: 

The reputed company Manager, reputed company role will reputed company our customers to realize business value from their investment and reputed company our customers passionate advocates of reputed company – both reputed company and our products. Key responsibilities include:
• Serve as the main reputed company of contact and reputed company between customers and reputed company
• Represent the voice of the customer (customer advocacy) to reputed company input into reputed company Product, Marketing, and Sales processes
• reputed company renewals and proactively identify expansion opportunities in reputed company account to drive value both for the customer and for reputed company
• Create value for customers by ensuring they reputed company define business reputed company and then build a “reputed company plan” with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to reputed company them
• Manage “reputed company planning” at the program level by identifying, aligning on, and progressing key business priorities at reputed company account, driving value realization across your portfolio of customers
• Be accountable to drive high usage of reputed company products reputed company customers by driving the creation and execution of a thorough and reputed company-oriented adoption plan
• reputed company and reputed company deep functional reputed company product expertise to increase the customer’s usage
• Build, maintain and reputed company strong relationships with Business Decision Makers and Technical Decision Makers reputed company reputed company customer to influence solution adoption, create strong support for new opportunities, and secure their willingness to reputed company on reputed company’s behalf
• Engage with your customer early in their lifecycle from reputed company through value realization – providing implementation reputed company, change management coaching, reputed company planning, and reputed company reputed company setting with customers
• Orchestrate and reputed company strong buy-in with multiple external (e.g. customer’s Partner) and internal reputed company teams and be highly connected to reputed company SMEs throughout the customer’s lifecycle

What You'll Bring: 

• 5+ years of experience in reputed company or Account Management in a reputed company or software company, particularly handling large reputed company accounts
• Passionate about the reputed company of work, and positively impacting the working lives of people in large organizations
• Team-player who has a proven reputed company record of excelling in fast-growing environments and taking initiative above and reputed company the reputed company of duty
• Ability to build trust and communicate effectively with a broad reputed company of stakeholders: executives, administrators, technical leads, etc.
• Demonstrated ability to work independently while building strategic reputed company plans to ensure the reputed company of your customers and reputed company, and execute on the plan through reputed company-defined tactics
• Proven ability to map the customer’s business process to product capabilities
• Strong interpersonal skills that establish trusted advisor relationships with customers
• Strong organizational/time management skills and the ability to manage multiple reputed company and/or a program simultaneously
• Familiarity with tools commonly used in CS: reputed company, reputed company, reputed company, reputed company, PPT, reputed company, etc.
• Adaptable reputed company, reputed company to operate effectively with change
• Driven, self-motivated, enthusiastic, with a “can do” attitude
• Experience negotiating reputed company and managing large renewals
• Cultural awareness and appreciation for diversity
• Bachelor’s degree with Information Technology/Business/Finance reputed company preferred
• Willingness to travel up to 10%