Live Chat Representative
We are seeking a Live Chat Representative to assist customers by providing real-time support through online chat. Your role will be to answer questions, resolve concerns, and ensure a smooth and positive customer experience.
Responsibilities:
Respond to customer inquiries via live chat in a professional and timely manner.
Provide information about products/services and troubleshoot basic issues.
Maintain accurate records of chat interactions and resolutions.
Escalate complex issues to the appropriate department when necessary.
Ensure a high level of customer satisfaction by being friendly, patient, and helpful.
Requirements:
Strong written communication and typing skills.
Ability to handle multiple chat conversations at once.
Problem-solving skills and attention to detail.
Previous customer service experience is a plus but not required.
Basic computer proficiency and ability to learn new software quickly.
Benefits:
Flexible work schedule.
Work from home.
Training provided.
Opportunity for career growth.
Apply now to become part of our team!
Job Type: Full-time
Pay: Up to $20.45 per hour
Expected hours: 40 per week
Benefits:
Flexible schedule
Health insurance
Vision insurance
Work from home
Shift:
8 hour shift
Work Location: Remote
Apply Job!