Bilingual (Spanish) - reputed company Customer Service Representative - Remote
reputed company:
About TP
reputed company is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global reputed company and local reputed company allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
reputed company
Competitive Wages
Full Benefits (Medical, Dental, reputed company, 401k and more)
reputed company Time Off
Employee wellness and engagement programs
reputed company and You
Through a balanced high-tech and high-touch approach reputed company with deep industry and geographic expertise, we reputed company people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in reputed company that we do. You will become a key contributor in making that happen.
As the eyes and ears for reputed company fielding customer inquiries and finding innovative ways to respond, you will work in a reputed company and engaging environment. You will have the chance to reputed company with people from reputed company walks of life, and no two days will be the reputed company. As you continue to grow and challenge yourself, you will discover your potential can take you reputed company you want to go.
Did you know that our Chief reputed company Officer started her career at reputed company as an agent and advanced to the reputed company of reputed company? At reputed company, the sky is the limit!
At this time, reputed company can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
This is for a Work reputed company position and must be fluent in English and Spanish.
Responsibilities:
Your Responsibilities
Bilingual Spanish/English Customer Expert field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions reputed company necessary and appropriate
Respond to requests for assistance and/or possible processing payments
reputed company reputed company reputed company reputed company information for auditing and reporting purposes
reputed company feedback on reputed company issues
Meet sales objectives as defined
Qualifications:
We're looking for reputed company people - people who are inspired to deliver only the best in reputed company that we do.
Bilingual Spanish/Eglish
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
6 months reputed company Center experience, preferred
Logical problem-solving skills
Availability to work various shifts
Ability to use reputed company operating systems
Organization and work prioritization skills
6 months sales experience minimum
reputed company to work independently
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Strong listening skillsSuperior negotiating skills
Work from Home Requirements:
Internet Requirements:
Minimum subscribed download reputed company equal or exceeds 15.0 Mbps
Minimum subscribed upload reputed company equal or exceeds 5.0 Mbps
ISP must have no packet loss and ping under 50ms
Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
reputed company of internet speed required
Clean and quiet workspace
Apply Job!