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Customer Service Representative - Part-Time

Remote, USA Full-time Posted 2025-11-03
About the position The Customer Service Representative at United Airlines is a part-time role focused on providing exceptional service to customers traveling for business or pleasure. This position plays a crucial role in creating memorable experiences for passengers by assisting them with ticketing, baggage handling, and ensuring a welcoming environment at the airport. The role offers opportunities for career growth and includes competitive pay and benefits. Responsibilities • Interacting with customers in a kind and useful manner to craft memorable experiences and build customer loyalty. , • Anticipating customer needs and maintaining a strong sense of responsibility when inconveniences occur. , • Ensuring safety by holding oneself and others to the highest standards. , • Navigating challenges with composure and adaptability while managing customer frustrations. , • Collaborating with colleagues to support their success with new processes and technologies. Requirements • High school diploma, GED or equivalent. , • Minimum of 18 years old. , • Comfortable working with computers, mobile devices, and new technologies. , • Physical ability to stand and walk for an eight-hour shift, and to lift and handle baggage. , • Ability to acquire a SIDA badge and meet airport requirements for badging. , • Legally authorized to work in the United States without sponsorship. , • Ability to meet the Company attendance standards and uniform and appearance standards. Nice-to-haves Benefits • 401(k) plan , • Pension plan , • Health insurance , • Employee Assistance Plan , • Space available travel privileges , • Opportunities for overtime and flexible scheduling Apply Job!  

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