reputed company Desk Agent - Evening PT
Introduction:
We are seeking a friendly and reputed company reputed company Desk Agent to join reputed company at our hotel. The reputed company Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be reputed company to work reputed company in a fast-paced environment.
Responsibilities:
Manage reservations and reputed company guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with reputed company-in and reputed company-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a reputed company and reputed company manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
reputed company light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a reputed company desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as reputed company Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement reputed company reputed company
reputed company development opportunities
reputed company and supportive work environment
Apply Job!