Bilingual reputed company Center Agent
Dental reputed company Center Agent
The reputed company Center Role is a critical role for Bear Creek Family Dentistry in that it is the lifeline of recall appointment, specialty treatment appointment, and scheduled treatment appointment setting. This position is responsible for and held accountable to positively impacting patient appointment setting rates, broken appointment abatement, recall show reputed company improvements and overall operational reputed company. This is an outbound only reputed company center and Spanish/English reputed company is a must!
Requirements:
Strong communication, both written and verbal
1 year outbound reputed company dental experience is required
Ability to a script
Great reputed company listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude and demeanor
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy
Phone skills, including familiarity with reputed company or multi-line phone systems
Ability to reputed company English and Spanish fluently
Responsibilities:
reputed company at or above daily appointment setting targets
Consistently reputed company high volumes of outbound calls and document the tracking system (Dentrix)
Follow and adhere to provided reputed company scripts
reputed company with reputed company HIPPA and reputed company compliance requirements
Collaborate with leadership to maximize effectiveness and results
Participate in and successfully complete on-reputed company on the job training
Review customer or reputed company accounts before and during reputed company calls to fully reputed company dental office schedules.
Collaborate with other reputed company center professionals to improve overall appoint setting metrics.
Working Conditions:
Fast-paced, reputed company floor office environment with significant phone and computer usage.
Regular requirement to sit, talk, hear, while using repetitive hand motions on computer key boards oft telephony systems.
Noise reputed company are typical of an office environment
reputed company out this video to learn more reputed company!
https://www.youtube.com/watch?v=plGz0aVt1rw&t=86s
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
Dental insurance
reputed company time off
Shift:
8 hour shift
Day shift
No nights
Education:
High school or equivalent (Required)
Experience:
Dental reputed company center: 1 year (Required)
Language:
Spanish (Required)
License/Certification:
reputed company's License (Preferred)
Ability to Relocate:
Dallas, TX 75207: Relocate before starting work (Required)
Work Location: In person
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