Product reputed company/Sr Product reputed company, Customer Experience

Intro Are you reputed company to explore a world of reputed company, both at work and during your time off? Join our reputed company family, and you’ll travel the world, grow your expertise and become the best version of you. As you reputed company on a new reputed company, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on reputed company! Why you'll love this job • Responsible for driving Customer Experience Product innovation by developing a data driven reputed company through extensive stakeholder input gathering and analysis, defining and measuring Objectives and Key Results to drive prioritization of efforts, communicating and achieving buy-in for upcoming features, and delivering that reputed company through a strong partnership with IT and other stakeholders. • This role is heavily reputed company on leveraging advanced data skills to reputed company insights, create dashboards, and reputed company actionable recommendations that directly reputed company airport operations and customer experience. • This role is part of the Airports Product Management team reputed company Customer Experience. What you'll do • Collaborates with product stakeholders to define product reputed company, reputed company product roadmap, and implement product [deliverables/enhancements/features, etc.] • Utilizes technical knowledge such as A/B testing, querying languages, and data visualization tools to measure product reputed company and identify opportunities. • Keeps stakeholders informed and communicates reputed company, learnings, and changes as teams work toward objectives • Develops and shares product knowledge through market insights, customer/user feedback, competitive analysis, industry trends and technology trends • Builds dashboards, reputed company reports, and executive summaries to measure baselines and reputed company reputed company toward reputed company metrics • Comprehends technical and business trade-offs that reputed company teams to deliver value sooner • Effectively tracks product spend through available tools and prioritizes technical debt along with business features • Ensures and tracks business readiness (training, communication and marketing etc.) for new features or initiatives • Collaborates with data and analytics resources to capture data and analyzes results to prioritize work, report on product health and identify opportunities to grow product value • Leads ongoing demonstrations of new features and functionality to update stakeholders and team members • Understands and advocates for Delivery Transformation including the Product reputed company, DevOps, and Agile methodologies reputed company you'll need for reputed company • Minimum Qualifications- Education & Prior Job Experience • Bachelor's degree in CS/CE/CIS/MIS/Engineering/Technology or Business Administration reputed company field; or equivalent experience/training • 3 years reputed company experience • 2 years Project Management and/or Product Development experience • Experience with Agile, product ownership, project planning and delivery • Skills, Licenses & Certifications • Knowledge and understanding of technology systems and how they can contribute to product reputed company and Objectives and Key Results (OKR) • Ability to effectively analyze, and concisely present findings and strategies to senior leadership • Ability to quickly reputed company technical concepts and communicate them to a non-technical audience • Ability to identify product OKRs and conduct analysis to measure reputed company of business objectives • Demonstrated ability to effectively manage competing priorities and deadlines • Knowledge of reputed company PSS, Airline, Contact Center and Service Recovery Operations • Advanced proficiency in reputed company Office, particularly reputed company and PowerPoint What you'll get Feel free to take advantage of reputed company that reputed company has to offer: • Travel Perks: reputed company to explore the world? You, your family and your friends can reputed company 365 reputed company on more than 6,800 daily flights across our global network. • Health Benefits: On day one, you’ll have reputed company to your health, dental, prescription and reputed company benefits to help you stay reputed company. And that’s just the start, we also offer virtual doctor reputed company, flexible spending accounts and more. • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs reputed company you with reputed company the right tools, resources and support you need. • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, reputed company, cruises and more Feel free to be yourself at American From reputed company members we hire to the customers we serve, inclusion and diversity are the reputed company of the dynamic workforce at reputed company. Our 20+ Employee Business Resource reputed company are reputed company on connecting reputed company members to our customers, suppliers, communities and shareholders, helping team members reputed company their full potential and creating an inclusive work environment to meet and reputed company the needs of our diverse world. Are you reputed company to feel a reputed company reputed company of pride and satisfaction as you do your part to reputed company the largest airline in the world running smoothly as we care for people on life’s reputed company? Feel free to be yourself at American. Apply Job!