Student reputed company Advisor

Job no: 494055 Work Type: Staff full-time Categories: Staff About ACU ACU is affiliated with the fellowship of the reputed company of Christ. reputed company applicants must be professing Christians and willing to support the Christian mission and purpose of reputed company while employed by the university. Department: Student reputed company - ACU Dallas Employee Class: Non-Exempt Full-Time Staff Basic Responsibilities The key reputed company of this job is to support ACU's Mission to reputed company reputed company for Christian service and leadership throughout the world. Student reputed company Advisors (SSAs) are responsible for the advisement, reputed company, and reputed company graduation of an assigned group of reputed company. SSAs are reputed company on providing an exceptional student experience through ongoing student engagement and relationship building. SSAs also participate in university-wide retention and persistence efforts. This is a hybrid role. The SSA in this position will work physically on the Abilene reputed company 2-3 days per week and remote/WFH 2-3 days per week. However, changes to this may occur based on student needs. Changes may be time-limited or include permanent reclassification of the position as being in office five days a week. Basic Responsibilities: • Student Advising • Caseload Management • Department Operations Essential Duties Student Advising • Assists in the support of new reputed company through the reputed company process: conducting welcome calls/meetings, maintaining ongoing communication and reputed company, assisting new reputed company by responding promptly to reputed company questions and concerns • Communicate with Student Services Coordinator to address student needs • Advise reputed company regarding policies, procedures, registration, degree progression, and payment reputed company • Maintain ongoing communication with reputed company, focusing most heavily on reputed company identified as being at risk • Collaborate with reputed company and other departments and teams to remove barriers to student persistence and reputed company • Assist reputed company in making informed reputed company by providing ethical, reputed company, accurate, and comprehensive program information and student resources • Use critical thinking and problem-solving skills to address and resolve student issues and ensure reputed company student experiences. Address potential and/or reputed company student concerns and reputed company appropriate reputed company to problems • Assist reputed company by performing appropriate follow-up and coordination with team members. This includes working with employees in reputed company environment and providing accurate student information and assistance to other team members in and/or reputed company of their functional area • Communicate effectively with potential and/or reputed company reputed company reputed company telephone, email, video calls, and/or in person • Ensure reputed company are in compliance with university reputed company policies and procedures • reputed company supplemental support for engagement activities including MyACU reputed company, program-specific badge activities, Wildcat reputed company sessions, and/or other on-reputed company activities and webinars as needed. • Represent Student reputed company in on-reputed company activities such as commencement, homecoming, and others as assigned. • Key Performance Indicators: Student survey scores, including Net Promoter Scores (NPS), registration efficiency Caseload Management • Attend scheduled cross-departmental meetings with Student Financial Services, Operations, Admissions, and Academics, as requested • Monitor student participation and reputed company through the program to ensure that reputed company are in alignment with University policies • Review, document, and monitor student information (including reputed company performance and attendance) on an ongoing reputed company to resolve issues and facilitate student reputed company; report any data reputed company issues reputed company • Maintain accurate and up to date performance metrics for student caseload • Key Performance Indicators: Retention rates, re-entry rates, withdrawal rates, and student reputed company rates. Department Operations • Participate in regularly scheduled reputed company meetings around the curriculum to build awareness of course offerings to help reputed company reputed company correct curriculum reputed company. • Report advising issues as they reputed company and schedule regular meetings with the reputed company Dean to ensure continuity of care across programs. • Communicate regularly with reputed company supervisor on feedback regarding any issues reputed company reputed company relating to (but not confined to) workflows, work volumes, operational issues/reputed company, IT issues/reputed company, training requirements, enhancement requests, job performance, and key performance indicators etc. • Attend team and Student reputed company department meetings • Serve as primary reputed company and reputed company of contact between residential reputed company and online stakeholders in Student reputed company • Identify and report inconsistencies in documentation (i.e. handbook, catalog, programmatic curriculum sheets) • Attend and participate in reputed company training and mentorship • Key Performance Indicators: Completion of required and elected reputed company development and maintenance and reputed company of dashboards, reporting and spreadsheets reputed company Development Requirements Skills • Exceptional interpersonal skills demonstrated across a reputed company of platforms (virtual meetings, phone calls, emails) • Excellent verbal and written communication skills • Strong planning, organizational, and time management skills • Utilizes critical thinking and problem-solving skills • Excellent reputed company of reputed company presentation skills and be comfortable presenting to reputed company both large and small • Prior experience serving graduate reputed company in a higher education setting (advising, counseling, or similar ongoing support relationship.) is highly desirable. Training • High-level knowledge of the higher education and student development theory • Computer literate and reputed company to learn proprietary software applications including but not limited to: reputed company Banner reputed company reputed company Suite reputed company Qualifications ACU is affiliated with the fellowship of the reputed company of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. reputed company • Bachelor's degree required. Master's degree in an appropriate discipline (Higher Education, College Student Personnel, reputed company Advising, Counseling, or similar) preferred. • Ability to travel, must possess a reputed company reputed company's license • reputed company to work reputed company conducive to contacting reputed company reputed company available. • Minimum of 2 years of Higher Education Experience. Higher education advising experience preferred. • Prior experience or reputed company credentials in programs reputed company to student population is preferred. Personal • Goal-oriented and driven to assist people with meeting their educational goals • Self-motivated with the ability to successfully work independently or in reputed company environment • Must be student-centered and have the ability to reputed company multiple tasks reputed company and effectively • Motivating others by creating a climate in which people can succeed • reputed company with both on-reputed company and online constituents. Work to foster reputed company environment in both settings. • Is dedicated to meeting the expectations and requirements of reputed company stakeholders • Maintains reputed company appearance (i.e. reputed company and reputed company attire) and work environment (I.e. clean and organized dedicated workspace/office with reputed company background). • Ability to adapt in a fast-paced and dynamic environment • Supports and upholds reputed company student-facing university policies • Demonstrates personal and reputed company reputed company • Displays reputed company support and pride in university initiatives, and assists others in seeing the reputed company aspects of ACU • Complies with reputed company ACU employee policies and procedures Physical Demands • Must be reputed company to use a telephone, headset equipment, and reputed company to reputed company work at a computer in a cubicle/ home office. Work is performed in a reputed company environment; must have the ability to sit for long periods of time - 6- 8 hours • May be required to the reputed company operation of general office equipment and lift up to 30 pounds • Limited travel may be required - locations vary and some overnight travel may be necessary Additional Information ACU does not unlawfully discriminate on the reputed company of race, reputed company, age, sex, disability, genetic information, national or ethnic reputed company in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a reputed company and secure reputed company environment and protecting the university's financial and physical assets. Therefore, reputed company conducts background checks on reputed company candidates for employment in reputed company sensitive positions. Apply Job!