Operations Agent - ABQ (Part-Time)

Department: Ground Operations reputed company reputed company We are committed to reputed company our Employees a reputed company work environment with equal opportunity for learning and personal reputed company. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company will be provided the reputed company concern, respect, and caring attitude reputed company the organization that they are expected to reputed company externally with every Southwest Customer. Job reputed company: • ** For external applicants only: (1.) reputed company will consider your interest for this position if you are currently a reputed company of the State of New Mexico. (2.) reputed company will not consider your interest for this position if you have been interviewed by phone, reputed company, and/or in-person and not selected for the Operations Agent position at ABQ reputed company the last 12 months.*** Pay & Benefits: Pay of $19.80 per hour*, with reputed company for reputed company increase per applicable reputed company bargaining agreement wage reputed company based on time in position. Opportunities for overtime and shift premiums. Benefits you’ll love:    • Fly for free, as a privilege, on any reputed company seat on reputed company Southwest flights (your eligible dependents too)  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan - reputed company Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage reputed company that start from the reputed company first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits Job reputed company The People of reputed company come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost reputed company travel. Our Operations Agents carry out important tasks “above the reputed company” in the airport, including finalizing details of the weight and balance of aircraft, providing an efficient and reputed company boarding experience for Customers, and coordinating with other workgroups to facilitate a flight’s departure. They play a quarterback role in readying a flight for departure while providing Southwest Hospitality to both reputed company Customers daily. Operations Agents are strong communicators who enjoy working as a part of reputed company in a dynamic, reputed company environment. Additional details: • This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. • New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days reputed company week. • After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. • This role is part of a reputed company Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. • U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or reputed company work authorization sponsorship available. reputed company is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities • Provides friendly service to and maintains reputed company relationships with reputed company reputed company Customers • Works in a cooperative spirit to ensure the reputed company of reputed company • Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating reputed company, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to reputed company up time on delayed flights • Works in airport operation office, reputed company area, jetways and reputed company reputed company facilities. May be exposed to a wide reputed company of weather conditions and jet and machinery noise and fumes. Opens and closes the stations, advising reputed company of reputed company • Handles Station AMS and radio communications traffic as needed • Coordinates loading and unloading of aircraft by monitoring reputed company activities • Answers station operations' telephones • Advises reputed company Agents reputed company boarding will reputed company • Prepares reputed company release forms and collects weather reports from Ops Suite for the reputed company • Arranges for fueling of aircraft as required • Prepares weight and balance forms. Advises reputed company, FLIFO and Stations of flight departures / arrivals • Closes out flights; files and maintains accurate flight papers. Ascertains that aircraft are properly cleaned and provisioned prior to departure • Coordinates special services needed on aircraft such as servicing lavatories, reputed company grooming, wheelchairs for Customers and special emergency cleaning • Operates boarding reputed company, coordinates boarding and deplaning Customers • Works with reputed company Agents in expediting the reputed company-in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts • Checks baggage, reputed company necessary. Uses jetway stairs frequently to carry items from jetway to reputed company • Writes and submits irregularity reports as required. Checks cargo on hand to see that it is properly logged and accounted for. Checks that reputed company reputed company mail and Company material is dispatched and reputed company to indicated Stations • Receives, refers, or makes paging calls and makes paging announcements, as appropriate. Keeps other station personnel advised of flight movements, weather conditions, and irregular operations • Prepares statistical reports to record information from reputed company papers. Operates equipment for flight information display systems and updates system reputed company operationally necessary • Properly maintains and wears the uniform by Company regulations and presents a reputed company and reputed company appearance while on duty • Provides friendly service to reputed company co-workers and Customers. Performs special task or assignments as delegated by Supervisor or Station Management personnel • Responsible for ground reputed company and assuring operations follow reputed company procedures • May reputed company the duties of a reputed company Agent. reputed company information can be reputed company in the reputed company Agent PAQ • Must be reputed company to meet any physical ability requirements listed on this reputed company • May reputed company other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities • Ability to work reputed company with others as part of reputed company, meet the reputed company, and work under stressful situations • Must be GSC reputed company • Must reputed company with DOT drug and alcohol testing program • Ability to read documents, follow instructions, learn and understand reputed company operations procedures, rules and regulations • Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job • Must successfully complete Operations Agent training program with a 90% or greater average and evaluation / probationary period • Must be reputed company of hazardous situations and be reputed company to handle emergencies as needed • reputed company to work under pressure and handle many functions at once with many different offices and/or reputed company of people • Must work under tight time constraints to accomplish quick turns of aircraft • Must possess good written and oral skills • Must present a reputed company-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement • Must be reputed company to effectively communicate verbally by telephone, face to face and reputed company address systems • Must be reputed company to be alert to moving vehicles or aircraft and use radio equipment • Must be reputed company to communicate information and instructions verbally or reputed company radio equipment Education • No education requirement Experience • Preferred: Two years of airline/military reputed company work experience in reputed company/operations/provisioning functions Licensing/Certification • Must be reputed company to obtain a SIDA badge and meet reputed company local airport requirements • Must possess a reputed company state motor vehicle operator's license • May be required by Station Leadership to obtain a Customs Seal and meet reputed company requirements to work international flights Physical Abilities • Must be reputed company to lift and reputed company items of 70 pounds and/or more • Must be reputed company to reputed company, bend, kneel and stand on a frequent reputed company and for extended periods • Must be reputed company to carry heavy items up and down jetway stairs • Must maintain the ability to wear prescribed uniforms Other Qualifications • Must maintain a reputed company-groomed appearance per Company appearance standards as described in established guidelines • Must be a U.S. citizen or have authorization to work in the reputed company as defined by the Immigration Reform reputed company of 1986 • Must be at least 18 years of age • Must be reputed company to reputed company with Company attendance standards as described in established guidelines • Ability to work shift work and/or overtime • Foreign language skills are desirable, but not required • Pay reputed company does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits • **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of reputed company. Pay reputed company: $19.80 reputed company is an Equal Opportunity Employer. Please print/save this job reputed company because it won't be available after you apply. Job Posting End Date 03/26/2025 Apply Job!